Location was great, breakfast was very good quality but not very warm!

Being woke up at 2am by at least 4 people in room 208, shouting, singing, banging for around an hour !

Beautifully decorated, easy to find, convenient to where I needed to be

My only negative would be the blinds in the room, they didn’t fit and let light in early in the morning

Bedden en beddengoed

Deze x waren we in het achter gedeelte geplaatst. Uit ervaring weet ik dat dit niet de allerbeste kamers zijn. Het viel mee maar er waren toch wel wat aandachtspunten. Dingen die je verwacht beter te zijn bij een 4 sterren hotel (douchescherm, geen bedlampje, lekkende kraan, vlotter bleef hangen, airco die veel geluid maakt).

Trevlig personal i receptionen.

AC fungerade inte som utlovat. Bad om tyst rum men hamnade mot trafikerad gata. Frukosten var väldigt dyr med tanke på utbudet.

the reception and dining area were nice, there were tea and coffee making facilities. the location was ideal.

the room was tiny and I felt we had paid over the odds for what we received

房間很舒適，員工非常的友好，每天房間也都打掃的很乾淨，不管幾點櫃檯都會有人在覺得很安心 廁所的沐浴乳洗髮精都是大罐的很讚（不是旅行瓶 床罩枕頭套、浴巾毛巾也都會每天更換 離地鐵站超級近！交通很方便，樓下有麥當勞、超市、藥妝等等，下次來還會想再來住😍

電梯滿難等的，隔音比較沒有那麼好

The bed was comfortable and the room was a decent size.

The room was very hot especially at night while trying to sleep.

Konum, temizlik, sessizlik

Herşey güzeldi beğenmediğim bişey olmadı

Staff muito amável e localização bastante conveniente para deslocações a pé de transportes públicos (metro de Warren Street e vários autocarros). Quartos amplos com camas muito confortáveis. Pequeno-almoço muito bom.

Nada a referir.

Great hotel - location, cleanliness, comfort and customer service.

Nothing

Proximity to the Underground. Very central to visit the main attractions.

The double room was a bit small

Quiet

N/a

Location Bar Decor and comfort

Staff. I left an expensive item of clothing in my room on checkout. Despite numerous phone calls and emails no one has got back to me to confirm they have my property to return

Siivoustaso hotellissa on mielestäni erinomainen ja vastaanotossa oli tällä kertaa hyvin läsnäolevaa henkilöstöä. Aamiainen oli hyvä ja ravintolan henkilökunta huippua.

Yhden hengen Superior-huoneen ikkuna oli sisäpihalle, joka olisi muuten ollut katujen meluisuutta ja huonosti eristäviä ikkunoita ajatellen rauhallinen, mutta sisäpihalla oli jonkun baarin terassi, josta kuului joka päivä iltapäivästä iltaan ylikorostetun kovaäänistä humalaisen esiintymisnaurua. WC-istuimen viemäri meni heikon huuhtelupaineen vuoksi helposti tukkoon, eikä saatavilla ollut harjaa, jolla tukoksen olisi saanut helposti auki.

The hotel is at a great location and is very stylish.

Overall restaurant was great. Both service and visually. Jamal served for breakfast and was exceptional in his levels of service

Rooms and bathrooms felt a bit tired and dated

The hotel is in a great location for the West End. As soon as you entered the hotel reception, the most incredible fragrance lingered. My husband and I were staying for my birthday celebrations and upon our arrival, we were told we had been upgraded to a Junior suite, which was a fabulous surprise! All of the staff were very attentive and made us feel very welcome. This is the 2nd time we have stayed, and will most definitely be returning back!

Only a slight observation. The separate toilet in the Junior suite felt very tight in space, especially when opening/ closing the door. It could do with being made wider, there is definitely the space in the room to do so.

room size was good

there was a very loud fan outside my room which made it hard to sleep, the room wasnt completely clean either

The hotel is perfect for a long stay, the room was very clean and comfortable with a great bed and comfy pillows. The staff was very friendly and welcoming, the breakfast had a very nice selection. They have a very small gym in the basement, it's not crazy equipped, but sufficient for a small work-out. I particularly liked the location, close to the tube lots of supermarkets and restaurants/pubs.

Not a big fan of the restaurant, a bit overpriced with limited selection.

Central for our purpose of my wife going to hospital

Clean comfy and friendly

Muy buena atención a la hora del desayuno, los meseros hablan varios idiomas y son muy atentos. Excelente ubicación en pleno centro de la ciudad, a corta distancia de entretenimiento, restoranes y tiendas.

el baño de la habitación tenía olores incómodos provenientes del drenaje.

Very nice staff. They done room lively for my daughter’s birthday.

The bar closed at 11 pm which surprised usb we came back from a show and it was closed.

It was very close to the tube station, lots of restaurants around. The breakfast was good, I also enjoyed the food from the restaurant. Very clean room, comfy bed.

The wifi was awful

Location

Noisy and cold

All is excellent

The room is quiet small

Service

Bed aan kleine kant

Staff was very nice and helpful Delicious breakfast Stylish interior design of hotel Location

Generator/pipes out the back produced background noise

excelent location for my needs

fine as it is

Location is ok

Rooms small, dated. Upgraded to premium room, the room was 3* basic at best. Leg on fridge was broken, no bed side lamps, no electrical points beside bed, door wouldn't lock from inside, wardrobe door hit off room door, no light above mirror, connection points very old (e.g. VGA port), lift on 4th floor very problematic, ice dispenser on 4th floor didn't work, spoons given with cups dirty, restaurant below standard, staff ok but did not ask how the stay was.

At last a hotel that actually deserves its 4 stars. Spotlessly clean. Unbelievably comfortable mattress. Fantastic toiletries. Kettle with coffee tea etc. good size marble bathroom. Fresh sheets, air conditioning. Quiet , couldn’t hear people walking up and down corridor. Very good quality tv. Great staff. Central. Unlike horrendous experience at the collective at Canary Wharf!

Nothing. It could do with a blind that obscures the room when the think curtain is rolled up. But this is not a complaint more of a suggestion.

Facilities, Friendly staff, location.