Super friendly stuff They helped me big time guilding me step by step how to reach my destination the cheapest and fastest way. Downloaded me local app themselves and helped me to book my ticket. Lovely welcome at the reception with big smile. Thank you :) I will definitely come back again. Room are classical, but bathrooms are renovated good. No concerns

Loved this, it was cute and cosy. Best breakfast I had on the trip.

The pillows on the bed did not offer any support at all

Very originally decorated room and delicious breakfast

Very friendly and helpful staff (who fortunately spoke English), great breakfast. close to the lake and a variety of restaurants. Nice room.

We were at the back of the hotel and kept the window open to cool off and it was a bit noisy with people chatting at 5am. Not the hotels fault though.

Very spacious room with a large bed.

No comfortable seating on the balcony.

Friendly staff, lovely food, amazing breakfast & even a lovely bonus each day from the bakery next door.

NA

Everything especially the pastries for breakfast, Superb! I ordered their fried n grill fish for dinner was so delicious.

None

The rooms are beautiful and you can truly feel the love for detail. Even though the rooms might appear to be rather small, the cleverly used interior design makes them feel much bigger. The free water bottles as well as plates, knives,spoons and forks available on the desk in the main floor area are a very big plus. I arrived about three hours before check in and the staff went above and beyond to get me into my room earlier. A special thank you to the room maid, who did a brilliant job. My dog and I highly appreciated it. All the staff are very helpful and try their best to make you feel at home.

I was not very happy with the parking situation. In contrast to other reviews I must say, that there are not as many parking slots as I would have liked. Especially on a busy weekend, when the restaurant is very busy. On arrival I did not find a parking space and had to park in a public area on extra costs. Furthermore the parking slots are really tiny. Especially nowadays when SUVs are more common than small cars. Breakfast was of good quality, no doubt about that, but choices not as extensive as I would have expected from other reviews. Unfortunately I was not informed by staff upon arrival, that I could go to the nearby bakery and order any kind of cake for free, as it was included in my booking. I only overheard this on my last day, when a staff member informed newly arrived travellers about this fact. The rooms are really noisy. I literally could hear my next door neighbours breath. Especially when travelling with a young dog, who unfortunately still reacts to noise, I would not advise to stay at this hotel, and if only for training purposes. The location promises close proximity to the lake. However it is the marina area and you cannot easily take a stroll there. If you continue down the lake path, the local lido prevents you from getting any closer to the lake. You then have to walk around it and quite a distance alongside the road, before you finally reach the lake shore. I was really disappointed about this, as I had chosen this hotel especially for its close location to the lake and had hoped to be able to get my feet and my dogs paws into the water, without having to walk through the heat for a while.

Excellent service, huge breakfast, extraordinary staff. I can only recommend that hotel.

The hotel was a perfect overnight stop over on our camper van trip to Tuscany. Staff were welcoming and friendly, rooms were roomy and comfortable. A perfect location just off the A2 so no huge detour of our route south, upon arrival what struck us was how quiet and clean the whole area was. The restaurant food was really good with the icing on the cake being breakfast (included) which was amazing. Would not hesitate to stop here again on our next van holiday.

Nothing - everything was excellent.

Really enjoyed our stay here and with the bakery downstair you have an excellent breakfast!!

Breakfast, nice location, comfy room, clean, staff.

Nothing

nice and quiet

no service after hours

tastefully decorated and furnished, extremely clean

rooms are not sound-isolated

Excellent breakfast and dinner, great, quiet location, near Lucerne. Loved the quirkiness of the room names, nice balcony, excellent restaurant, friendly, welcoming staff, perfect parking right at the door. Loved everything about it!

Only a longer stay!

Very friendly staff. Very good food. Nice hotel with nicely decorated rooms and hallways. Room with a corner balcony. Because of early departure, I received a packed breakfast and coffee to go.

Nothing

About 5 minutes walk to the train station and 14 minutes by train into Lucern. The evening meals were impressive and outside patio in the evenings very comfortable, attractive and nicely lit.