Rooms was clean and nice!

It’s not like all inclusive,food every day almost the same, nothing to choose. Drinks-only beer and wine.And soft drinks(not like should be). If you want other drinks, you need to pay. Snacks? Twice a day 1hr long (just ice cream and some bread,croissants from breakfast. Terrible all inclusive. Swimming pool dirty. Don’t think they clean it.

Parking infrint of hotel Very central Value for money

Allinclusive not very good just beer and softdrinks but that because of very good price

Great food and beautiful clean rooms. Big pool was super for our large group. Staff were so nice and obliging.

There was very little alcohol selection. Beer didn't taste good, the wine was better, but not much either.

Cleanliness, friendliness and roll on arrival was very tasty

There is nothing to not like

-the hotel was very clean, not only the rooms but also the swimming pool and common areas -rooms were spacious -staff was really friendly -location was central

-food was ok but there was not so much variation. But the price for an all inclusive was really low compared with other hotels, so you can not expect the same -the bar area was not so cozy in the evening

Lovely clean and comfortable room, varied choices in the restaurant, very nice and friendly staff.

Not a very nice view from our balcony but didn't really matter as we really only used the room to sleep

A good starting point for exploring the Crete island.

breakfasts were too repetitive, hardly anything changed. other meals were ok. Had better food in hotels at the same level.

This is simply the extraordinary hotel with a pool in the calm and nice Platanes very close to Rethymno with amazing (and hardworking) dedicated staff, from the reception, restaurant to daily cleaning service. You can be sure that they will go extra mile to make you fully enjoy your deserved holiday. The hotel is well maintained and the bathrooms seem to be recently renovated. Everything is very clean. The room was comfortable with a nice balcony and the view over the pool and the sea behind. The towels were changed on a daily level or when requsted and they were stocked by soaps. Complimentary water provided in the fridge on arrival. Amazing and kind reception staff is available for assistance at all times. The restaurant staff was always with smile serving delicious and varied food with lots of vegetables, that we liked. The AC usage was free and guests should check the booking conditions since this can be charged depending on the agency/booking platform through which the reservation is made.

More hangers for clothes and towels in the bathroom are needed. There was a cat sneaking around the pool-side part of the restaurant that seemed to disturb some of the guests.