Loved the location. Friendly receptionist, Christine. She arranged birthday cake for daughter as requested. Also, goes to the extra length of researching places of interest for kids.

The reception area was not manned during the weekend. Restaurant staff come to the reception instead and one staff had very little understanding of English. It was difficult to communicate with him.

The food was excellent. The panoramic view from the sauna and heated infinity pool was great for relaxing .

all is new, Tyrol style but modern with soft colors. there is a lot of attention to the details: decorations, lights, furnitures. personell is really friendly and welcoming.

nothing

The property is beautiful. The decor was gorgeous both inside and out. All 4 of us loved the outdoor pool. it was great for our kids but also beautiful for my husband and I. It was fun that it was outside. The staff was very nice. The restaurant was delicious for both dinner and breakfast.

centro saune fantastico e piscina on the roof top!

Super friendly stuff. Unfortunately we didnt had time to expirience the restaurant and the nice looking spa.

wonderful pool. Staff are help full. Breakfast is good.

Clean room, nice Spa, good breakfast, nice location

On arrival another guest and me had to wait long until we got our keys for the rooms. The lady on the reception was not very welcoming. On Saturday there was a wedding, which was very loud an annoying until 12:15 am…especially if you‘re travel is work related. I‘d have expected that someone informed me about this beforehand, I‘d have defenetily booked another hotel

very friendly staff, lovely facilities, delicious simple breakfast and out child really enjoyed the playground and playroom.

- Everything was super nice and comfortable. - The breakfast was AMAZING! - Super friendly staff. - Great location in Lans.

- The only thing I would say is that there was a big spider web above the bed, but I think it was an isolated issue.

room, staff

nothing

The Hotel, its staff, the amazing amenities, absolutely everything was 5*. I wholeheartedly recommend this place to everyone. The place is about a 15 min comfortable drive up the hill from Innsbruck, but worth it.

incredible

This was my second visit to this hotel. We were using it as rest day from touring on the motorbike. Straight away the owner went out of his way to make sure the bike was parked in a safe place even offering use of a private garage. When we enquired about a taxi to take us down to the old town the receptionist had full local knowledge of the area & provided us with free bus passes for our stay (bus stops 100m from hotel). Innsbruck itself is well worth a look around, the old town & museums being my favorite.

Der WALZL is family owned and the running of the hotel is done to an exceptionally high standard. The staff is efficient, helpful and make you feel very welcome. The facilities are great, the room we stayed was spotlessly clean and comfortable, the wellness area is really unique and beautiful. The dishes we tried from the a la carte menu were delicious and fresh, the portions large. The breakfast was nice with pretty much everything you can think of. The Wifi was strong enough to work remotely which is a big plus. We arrived by car and there was plenty of safe parking spaces. There are picturesque hiking and cycling routes starting right from the outside of the hotel. Innsbruck is about 15-20 minutes drive.

We would have liked a kettle in the room for making tea or coffee instead of having to go downstairs to the bar which closes at midnight.

Beautiful design, kind staff, cute room, amazing breakfast

No air conditioning while we were in the middle of the heat wave: 35 °C in the room the whole night. We had to sleep with the window and the room door open. The bathroom door is transparent, so no privacy when you share your bedroom with family members or friends.