Location

The other reservation asked for a handicapped room and there was no Confort for the handicapped (my mom), we had to buy a chair for the shower. My mom can not bend very much her legs and the brought a very low chair (traditional for household baths in Japan, not for handicap) As I was sleeping with the two elders I decided to work in the lobby and they told me they would shut down the lights! I have never experienced a lobby that outcast their guests! The concierge, very good!

I was surprised at how nice it was, much nicer than expected from the price and location.

The wifi had something wrong with it, firewall or something. Sometimes didn't work.

Location is very good, staff are friendly and helpful. definitely good value for money

there was a bed and and shower

feels like a 10000 per night hotel not a 20000 yen per night hotel staff were slow to check in

Located right by Sendai station. We drove to Sendai and were grateful for their convenient 1500 yen a day garage parking. When snow unexpectedly stranded us in town another day, they allowed us to book an extra day in our current room. Room was clean and quiet, and the bed was comfortable. This hotel has a great location! The station was right next door. Easy walk to the Parco Malls, shopping/ arcade street, and several restaurants.

I loved the city view, lights of the room weren't direct and so bright, which I loved.

The N.1 thing I loved was that the non smoking room, was an authentic no-smoking room (a problem with old hotels in Japan, specially outside of "touristic" hotels) very nice and clean. N.2 was the Location, hands down the best in town no story (can even access the S-Pal shopping center by pressing B1 in the Hotel elevator!). N.3 is how everything was averagely good and appropriate for the asking price. No complaints really.

The pictures you find around (including on Booking) are an embellishment both in terms of perceived size and looks. Due to this, my initial impact with the Hotel and my room were not the best, however I got over it quick and had a very enjoyable stay.

Amazing location! Connected to the S-Pal mall at Sendai Station and close to the shopping streets. So many things to do and places to eat close by. The room was very clean and the bed was really comfortable.

Although the room was labeled as non-smoking, there was still a strong smell of cigarette when we first checked in. Thankfully, the smell was mostly gone after a few hours with the A/C on.

The staff are friendly. There is no better location in sendai, almost inside the sendai station. The bathtub is big and I like the bath salt provided in the amenities.

The room feels smaller than the pictures show. Also, they say they stopped serving buffet for breakfast because of corona, however the exact same restaurant serves buffet for lunch, I really don’t understand.

The room was huge for a Japanese hotel. The bathroom was phenomenal with the overhead rain style shower head. It was conveniently closer to a ton of restaurants and stores because it's connected to the train station. Parking was much cheaper than other places I've stayed in Sendai, which is a HUGE perk!