La pulizia , le camere anche se non grande molto accoglienti .

-

Staff Courtesy was on point. Location of property is good.

Broken cups in the room Used glasses not changed in the room for 2 days In-room dining orders sent without seasoning Flickering lights in the room

everything was ok however, add continental meals in your menu

nothing

Excellent location and excellent breakfast

Everything

The staff was helpful and pleasant.

It doesn't feel like a five star hotel, it's not bad but it's certainly not great. I would say it passes for a three star hotel.

The location is convenient and restaurant decor was good

The staff. I called before booking and inquired about driver stay service and I was confirmed by reservations that you have 6-7 bunk beds for driver To my surprise when we checked in the staff clearly said that we don’t have that facility and that it is under maintainence How can you confirm in the morning and then put us under such harrasement in the evening ? We had to undergo pain to hunt for a stay close to the hotel and had to miss one of my meetings in the late eve just for this . Also the front office personnel were pretty rude in shunning away my driver , even when I spoke them, they were not courteous and this is not expected from a Hyatt staff I am using the facilities at Hyatt pan India very regularly and for more than 21 yrs now , this is not acceptable Look into it or you will loose regular loyal clients like me

Below average and very similar to any lodge which is close to airport did not give me a feeling of luxury hotel even for a second.

Honestly, I have been staying at many luxury chains such as Le meridian, Marriott apartments, Marriott chains, radisson chains but trust me Hyatt is not even in that luxury list…..the hand shower had such dirty panels, it felt like I’m staying in a lodge, and this is the situation of the King Room, god knows what is condition of the business room. The bath robes were not clean, the pillow covers were dirty, the AC controls were of no use because it was set by their staff on auto from the main control. Just imagine paying 7000 per day for 3 nights stay and having a pillow cover with bubblings on it. I felt so cheated and the food….if you order from there dine-in then you must carry your own disposable cutleries because they won’t send the right cutleries in the first go and by the time they send it your food will be cold because THANKS TO THE AC that we can’t control. Choose Radisson or Novotel instead..!!

Cleanliness was immaculate and staff was very prompt to respond to your concerns. Highly recommended

Size of the room could have been little bigger.

Clean and well maintained property

Check out experience…. Extremely slow…

Food was superb

They are taking too much time to check in process always

Breakfast buffet was pretty good. All the staff was very kind & polite.

Overall room size can be bit bigger as compared to other similar hotels.

Good

Room showed online and physically different…

Nothing

The hotel doesn’t take feedback seriously any which ways

The rooms are small, compact and and clean.While the staff are helpful,the billing systems are terrible and they can't seem to get it right ,be it billing for food or pre authorisation,it was a constant. There was an intent to help but there were lot of misses like asking for items during breakfast or dinner which wouldn't come .If courier was coming the default was to return the item rather than receive . But once pointed out they did try to help. Staff are helpful

Training of staff and billing system Time taken to sort out billing issues

breakfast

common facilities like garden and facilities at swimming pool

Location is good. Near toy favorite restaurant.

Check-in took much longer. They are not accustomed to dealing with foreigners living in India. They dont know what is FRRO and it took more than 20 minutes to scanning the same. Surprised.

Everything is perfect except ac cooling

Ac cooling is very low after requests shifted to another room, but ac cooling is very low in all rooms

Location is good

Considering the Hyatt brand, this property was not so impressive in stay. Rooms were quite small and compact. Compared with the price this was not meeting expectation

The breakfast spread has to be better. South indian chef is worst....he make the worst medu wada I ever had.

Amazing property, wirh à superbly désigned room that gives you ample space to arrange everything ,work & relax Breakfast is simptious, with great sélection and very promising and courteius staff.Room service was prompt and well served. Special mention to housekeeping Lady Miss Sona, who did an exceptional job and kept my room sparklong clean. And last but not the least, the check-in and checkout teams at the fron desk were super efficient.

The service and the cleanliness was really good.

Nothing to mention.