Lovely spacious cool room. Huge shower and bath. Location was perfect and once we figured out the parking protocol we were really looked after. Breakfast was plentiful and the coffee is delicious.

Beautiful room and an amazing bathroom. The common areas were wonderful and staff super friendly. Breakfast delicious. The location very pretty an conveniently located in the historic town.

The room was spacious and very clean. They had bunks for the kids as well as an additional cot. A great balcony to enjoy evening drink with view. Good morning breakfast included

Furnishing were simple but as expected

From arrival to departure Saverino and Rosalina took care of all our needs with a smile. Thank you both from our hearts. We were even upgraded on arrival much to our surprise. Fra Sassi is a delight, clean, cool, romantic and everything you can need. Location views exceed the photos.that brought us here..the breakfast was fresh daily and plentiful. We didn't want to leave! Matera is a spotlessly clean city. Can't recommend it highly enough 11 out of 10!

Nothing...but you need strong legs for all the climbing of this ancient city ! The heat makes it a challenge and there is ALOT to see

Loved this place, location was perfect, beautiful room with free standing bath, soft lighting and a wonderful terrace to relax just outside the room door. Reasonably priced mini bar and staff were super accommodating when late to breakfast and checking out!

It was all great

The room was beautiful, with as great a view of the Sassi as you could ask for, from our terrace. Breakfast was also terrific. One evening, a small concert took place on the terrace just outside our room. What a bonus!

huge living space, but a very small shower. Maybe that was just our room?

The staff!!!! The uniqueness of the cave rooms

The room was very nice-cool, clean, quiet and very comfortable.(in a cave) Breakfast each morning was lovely-with really pleasant staff and a large selection of food to choose from.All local and very tasty. The staff were lovely-very friendly and helpful. Location was excellent. One evening we had "aperitivo" on the terrace-would recommend this. Drinks were really nicely presented and the array of snacks could have been a meal in itself!! And not at all expensive.

Nothing -was all good!

spacious room, good breakfast, great location and views of the city, helpful staff

we got the topmost room which was a bit of hike, there was no balcony though the room description said so, there was no heads up about how difficult the walk from parking lot to hotel would be , we got very lucky to run into the receptionist on our way as we were struggling with our luggage and te helped us, we would be lost otherwise as it’s up and down a lot. we ended up taking the transfer service on the way back.

This little hotel was welcoming and helpful, clean and comfortable. The location and views amazed us every day.

Unique and beautiful. Very comfortable. Delicious breakfast and the most wonderful, caring staff. I was very under the weather both days we were there and I was checked on several times by the staff to inquire into my health. They even offered to go to the pharmacy for me if necessary. I’d love to return some day and spend more time in Matera.❤️❤️❤️

Nothing

The location and view was amazing!! The rooms were beautifully, spacious and comfortable.

it was too hard to leave.

The buffet breakfasts were sumptuous. The staff was extremely helpful; they even helped me cancel a reservation since I had not private access to the internet.

This is 2 hotels (Fra i Sassi and ai Terrazzini) together. Beautiful location with views of Matera from the majority of the room's terraces / balconies. Big rooms, comfy beds. Only charged me 25 euro for my dog to rest in the room with me. Staff was very friendly and helpful. Great continental breakfast. Short walk into the main piazza of the town for tourist things to see and to obtain lunch and dinner; however, note a lot of the walking is over uneven paving stones in roads or on steps. Plan your footwear accordingly.

The hotel's location in the ZTL means you had to figure out how to get from the train station or parking lot to the hotel. (The hotel's recommended parking location can coordinate a ride (10 euro charge) to the hotel.) Plan for walking with bags over uneven ground to the hotel.

The location is very good. The room is clean and has a good quality. Breakfast is also very good.

Nothing

I like the comfort of the bed in the central room and the linen provided. The towels are very clean. The breakfast is also good. Excellent location.

The apartment would gain in value if there is a 3-place sofa. The bathroom requires some fixing. Some wooden furniture would need to be changed

Great location and th breakfast was wonderful. Staff was very helpful

Staff was very friendly and that amazing view from my room 🤩

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Wonderful holiday. Matera is beautiful in winter and summer! Fra i Sassi residence made our holiday perfect! The position very central but extremely calm. The view from the window and the terrace is stunning. The staff very helpful and polite and the breakfast very good with local food and with many choices. The room very large and with the typical style of Matera houses in stone. We will come back soon!

nothing

Matera is worth the visit and staying here and in this area is a bonus. It is close to restaurants and shopping with a short walk

Beautiful view from the room and terrace. Room is spacious and we enjoyed the cave experience.

We were given the incorrect room upon arrival and had to ask the reception for a change. After some confusion, and perhaps language barrier, the room was changed the next morning. However, the bed in the new room, deluxe suite, was rock hard and uncomfortable. The room was also outside the private hotel site I.e accessible by public, meaning we had people stopping outside our hotel room through the afternoon and evening for photos.

Domenico and Joe went above and beyond to help us. Suggested places to see and made arrangements for us. Breakfast was exceptional.. The view from the hotel was breathtaking.

Liked everything.

Excellent location…Quite and peaceful. It was very easy to get to all parts of the town. We had the best room with great views. Breakfast was very good with lot to choose from.