La disponibilité et la gentillesse du personnel. La proximité de la plage

Manque de variétés dans le buffet du petit déjeuner. Le même buffet revenait chaque matin.

2 piscines + plage privée

Salle de bain un peu vieille

Le lit très confortable et grand ! L'emplacement de la chambre par rapport à l'accès au portail menant directement à la plage , une chambre climatisée .

Pas assez de prises électriques au niveau des chevets de lits . J'aurais aimé une douche a la place de la baignoire par rapport à mon handicap. Le fait qu'il n'y est pas assez d'espace au restaurant " Le Maloya " pour créé un passage plus large pour les fauteuils roulants pou aller se servir .

On a tout adoré. Un accueil très sympa avec un jus de fruit, possibilité de laisser ses bagages. La chambre très spacieuse avec un grand balcon et à l'étage. Très bon petit déjeuner dans un lieu agréable avec plein de petits oiseaux. L'ensemble de l'hôtel est grand et bien aménagé, on peut profiter de la végétation, des oiseaux et lézards exotiques! Nous avons apprécié de dîner au bar le soir avec plusieurs choix de formules. Ce qui fait qu'on a vraiment adoré cet hôtel, c'est son magnifique emplacement avec accès direct à une plage superbe où nous avons pu nous promener tout le long du lagon et faire de très beaux snorkeling, grande diversité de poissons, eau chaude et cerise sur le gâteau, les baleines passaient tout près tous les jours et nous avons pu les voir sauter tous les soirs au coucher de soleil!! Nous avons eu du mal à partir et espérons y revenir pour un séjour plus long. Merci!!!

Rien

The location was fabulous to access the beach and also the freeway. The rooms where a decent size and very clean. Plenty of parking. The breakfast buffet had plenty to offer.

No concierge to help with luggage, code to access gate should be given when checking in, information about the carpark gate not given and made it very hard to leave early for a tour. If you don’t speak French it is very hard to navigate around this property - eg all menus are in French would be helpful to have English too.

Great property: huge garden, ping pong table, tennis court, possibility to borrow beach towels and snorkeling equipment, all rooms are in nice 2-story buildings in a kind of colonial style, 2 pools, Restaurant and Pool Bar very close, beach access directly behind the pool, many different dinner options: grand theme buffet at the restaurant, dinner menu with 2 options at the pool bar or tapas at the pool bar, live music and traditional dance show on some evenings, free welcome cocktail reception every Monday evening before dinner, plenty of offers for beauty or wellness... Good location: L'Eremitage (10min further South) and St. Gilles (15min further North) with shops, restaurant and leisure facilities (boat cruises, water sports) both in walking distance from the property

I got a room on the ground floor, since I hadn't booked a superior room. Change on the site was not possible, as all the rooms on the 1st floor seemed to be already reserved; The room was okay, with a lot of storage space, but not much daylight. The only "window" is the terrace door facing the garden, where everybody walks by. Therefore: limited privacy unless you keep the door and curtains closed all the time :-/

Big and comfortable beach resort. The location is good, right next to the lagoon, 10 minutes walk from the shops and restaurants in Ermitage and 20 minutes walk to St.Gilles. The check in experience was the best I could dream of - I arrived with a 7 am flight, and the reception offered me a glass of juice, luggage storage, full access to the hotel facilities, a beach towel and a shower! Most of the staff speaks English and is professional and helpful. A special kudos to their travel agency concierge who managed to find a last minute whale watching tour for me.

There are many details that you should know in order to get the most out of your stay (the main restaurant needs to be booked before 6, the pools close at 8 etc). It would be good to gather all information in a booklet, also available in English.

cosy close to centre de saint gilles beach access live night music

more variety at breakfast

Good breakfast, clean room and friendly staff.

Liked the direct beach access. Staff was very friendly. Welcoming atmosphere.

The room was good, but the bathroom was very old and would need renovation. Showerhead was broken (didn't stay in position), the walls looked bad. The problems with the pidgeons at breakfast is solved - they are using hawks. Feel very sad for thise animals. It must be terrible for their delicate hearing to sit there while kids run around, scream, and cry. But it's effective.

The location, the staff kindness and the cleanness of the room

the breakfast room was/is infected with pigeons. as soon as you leave your table they just land into your plates for leftovers. nothing is done by the staff or management to chase them

beachfront location with trees

all food service is buffet. moderate quality.

- staff at the breakfast was very friendly - breakfast has a lot of options - everything was clean in the hotel complex

- the pool floor was not properly fixed and ‚floating‘ around in the pool

The room was very spacious and clean. Located at the first floor, it was also provided with a nice balcony. The staff was nice and welcoming. Good continental breakfast and easy access to the beach.

Nothing major

The location

On the first day a hotel staff knocked at our door at 10PM while we were asleep because we were having an early start on the next day (which we told reception because we would leave before the earliest breakfast service) because they did not register our arrival properly. They also told us we could have access to a laundry service but what they didn't tell us is that it was 4 euros for a single pair of socks, 7 euros for a T-shirt etc. The food at the restaurant is not good value for money, we went there on the first day and did not come back.

warm welcome with refreshments upon arrival, perfect localization, nice place to stay, pools, tennis, bar, and direct access to the beach

not every employee speaks english, sometimes it is hard to comminucate, but anyway they are always so kind and helpful

Friendly staff, very good location (direct access to the beach), close to good restaurants...

service impeccable

cocktails pas terrible

I like everything during my stay but most of all, the delicious food and the location so close to the beach. There is plenty of space in the garden with two different pools. I also love the grills near the pool for lunch.

The last early morning people in the room above us made many noise.

Big open spaces, very close to the sea, all clean

That the pool was delimited by bars and there was only one access.