Un séjour exceptionnel en plein centre marrakech accueille chaleureux chambres propres et spacieuse le staff au petit soin spécialement Mr Yassine et Mme fairouz khalid réception l équipe de l animations Mizou rafik Mostafa et Ali Bar matin Toute l équipe de labranda A revenir sans faute

I liked the 6th floor room service. My room was all the time clean and different towels each day of my journey. The restaurant workers were so kind.

I didn't like food quality. Drinks in the pool bar are so disgusting, the pool floor is so dirty, you must pay to have a towel in the pool, poor activities....

Great location, Nice selection of foods, nice bathing pool area

Horrible bar staff by the main pool, So rude, moody, burnt out, I got a telling off and judge for ordering an alcoholic drink late morning to sit by the pool with! I'm on holiday, all inclusive, what Holidays are about right? Definitely ruined our experience plus returning having food poisoning as I was the only meat eater in my family, So I would avoid the meat s

The staff in Labranda Rose are exceptional. Special thanks to Brahim in the restaurant who is always available to help with everything we need. The food is okay too. The kids love the Aqua Park...it made the experience memorable. The swimming 🏊‍♂️ 😍 pool is also lovely. The location of the hotel is brilliant...clean and busy road. Tourist walk around all night long. Let me also thank other staff such as Mama Toure, Tariq, Othman, Abdel Ilah (in the bar) and Mouad. Overall, most of the staff are just too good but BRAHIM IS EXCEPTIONAL✍🏿. Also, the life guards are very good and knows there job well....THEY SAVED MY LIFE, unfortunately I cant remember any of there name. Even when my brother missed his flight and returned back to the hotel, the staff still looked after him very well, special thanks to MAMA TOURE on this. If there is any reason we will go back to this hotel, it will be the very good customer relation from most of the staff and the Aqua Parc.

The Air Condition in most rooms are too old, not cold at all and you can hardly feel it, rooms get too hot because of the weather. I will recommend people to take a portable fan with them when using the hotel. Secondly: Please use the secured safe in your room for your valuables. 3 times money was taken from our wallet in the room, 400 Derham first, 40 Derham twice and the management do nothing. Definitely at least one of the house keepers is stealing from guests. Even if you put the sign not to clean your room, they still knock and come in. Use the safe for your money and valuables. Also, no single English channel on the TV, so if you have a means to connect to YouTube (like Ps5 or ps4) bring it with you. Lastly, it is very difficult to communicate with the hotel on the phone once you leave. I have requested a refund as one of our family member couldn't make the trip, booking.com has done everything to communicate with the hotel before our arrival and after we left but no luck. So make sure you get your things right, the hotel is difficult to contact.

Emplacement

The staff don’t want to do their job. Such as Kids club. Pool towels we had to put a deposit in order to have it . They need to change towels . No housekeeping every day.

Location and water park

First of all most of the stuff they don’t speak English, only French specifically the stuff at the restaurant, The value of the service against the price we have paid is too low ( the service, specially the food is too low not so many options during lunch and dinner,

Only the kids water park and slide

well from start to end it was worst experience i will never recommend any one to come over specially this hotel the staff in reception is worst and the manager is untrustworthy will say i will look in to it and never comeback to me but ground staff housekeeping restaurant staff amazing and helpful. Air-condition in room don’t work and when you complain they will say open window weather is nice and we had to change five rooms till we got the room with pool view but air conditioning was okay not the best as my little one age one was crying from heat so never again to this rubbish hotel plus careful that there is lots of cockroaches inside hotel rooms I killed about three within few nights