location and staff service

I reported to front desk two issues and both were not fixed. One was related to hair shampoo dispenser did not work. But the worse one it is the inefficient wi-fi inside the 200’s rooms. There is no way to have a call on line, video call it is absolutely impossible. As a work trip, the wi-fi connectivity should be a most in this kind of hotels.

Que no son Pet Friendly

the rooms are clean and updated. nothing special or particularly nice but very functional

the property itself needs updating

it was clean, nice, pretty, in a safe part of the city and very complete (pool and gym).

Nothing. Everything was adequate

The location, the staff was great and the restaurant.

The wifi was not working in the room

comfy bed and pillow

old fashioned building

Location and staff.

Old, dirty and damaged furniture/facilities.

Outdated and abandoned, AC extremeley loud

Staff super friendly, location is great.

Floors and furniture damaged, bed umcorfortable, AC suuuuper noisy.

The location is perfect. Just a couple of blocks away from Plaza Americas. I asked for a floral arrangement for my girlfriend and they went above and beyond with it. They exceeded my expectations. Huge thanks to Leticia at the reception desk for always being so nice and helpful. Juan at the entrance was always a gentleman. I’m definitely coming back. Thank you to all the staff. I’m very grateful.