Clean. Staff are very friendly, helpful and supportive

Everything went great and smooth

People at the reception were very friendly and helpful, the place was clean and the breakfast was very good. From the city center it's a 10-15 min walk uphill, so it offers a great view on Sankt Gallen. Highly recommended.

I had some trouble connecting to the WiFi, but it was not a big deal for me.

The staff was nice and helpful. The hostel has a great view of the city and has a nice garden. The facilities were in good condition.

The reception is closed between 10-17, which was annoying. The room smelled like a swimming pool. There was only one small fridge for the entire hostel. Access by car is difficult, parking is only possible quite far away.

Proximity to the Tram

Nice location, panoramic views of city. Friendly staff. Nice private room. Well maintained.

Access to a microwave and kettle in the canteen.

Although the staff was friendly they messed up my booking. The hostel was busy but not completely full. However someone decided to assign me to a room of a cook who lives and works at the hostel instead of a bed in a regular room (there were many families with kids but it shouldn't matter as everyone is an equal customer). The room I got was on the sub-basement floor and not refurbished so not as nice as in photos: small windows that couldn't be open, squeaky, hard to open WC & shower rooms that are a nightmare to use at night. The cook, a nice guy, was a smoker so the room smelled of cigarettes and it was very stuffy. There was only one plug at one end of the room so the extension lead ran across the room to power his gear. There was another person in the same situation as me and equally disappointed. It was unfair on us and as well as the cook to be in the same room especially as the cook had to wake up at 5:30 am to start work. That caused a bit of conflict when the other guy came back from the town at 2 am. Ridiculous situation that could be avoided as there were empty beds in rooms taken by the families. It was a very uncomfortable stay in a dingy, run down room. I saw the other rooms that are advertised and they look pleasant and fresh. Make sure you get a regular room. The value for money is not that great as the hostel is quite far out from the city centre and there are only 2 trains per hour and none late at night so a long uphill walk awaits you after staying out late.

the location is great (near the town center, old town, cathedral and 3 lakes), also Ariana (receptionist) was so kind, helpful and very hospitable. love the breakfast buffet. they also give free public transport tickets.

all excellent

nothing