A very personal touch, genuinely engaging staff amidst well appointed surroundings.

Nothing comes to mind.

architecture et confort avec cellule de shopping très luxe . cave à cigares ,parfum et produits de beauté incroyable .

Rien

The room was lovely, the location was fantastic for us, and the staff was amazing. The staffer checking us in immediately noticed it was my birthday, and they went out of their way to make the day special with champagne, cake, and other treats. We really enjoyed the fresh fruit in the room as well. Just a really great experience.

We struggled a little bit getting natural light in the room, but we did finally figure out how the window shades worked. We, admittedly, did not take the porter up on the offer to get a tour of the room.

De sfeer de wijze van ontvangst was boven verwachting. Een fles wijn van het huis. De kamer was om 12:00 al klaar en het personeel verdient een dikke pluim.

Twee kleine dingetjes, de douchekop vloog eraf, en de regendouche lekt aan da zijkant maar verder een mooie ruime douche. Verder was alles top voor elkaar.

great location, friendly staff, wonderfull breakfasts and amazing rooms. Great experience as always!

The hotel is very beautiful!! We have duplex room and it is quite cool for us 3, my son has his own privacy and his own bathroom and same as my husband and I. I think that is the best part!! Also, they provide fresh fruits every day which is great even though there are alway banana, grape and apples.

House keepers always forgot to bring enough water for us. They suppose bring three bottles in the morning and three at the evening. When we came back room after dinner, we asked more then they always ask questions… Do I need to go through this tiny things when we are staying at 5 star hotel?

I liked the architecture of this hotel ! Also, the staff were very friendly and helpful, they have a help desk that can help you plan everything. The location of the hotel is perfect!

The suite was kinda small. Also , I would appreciate it if they offer more halal food options

The staff were fabulous - Shafira in housekeeping was especially helpful. Location is the best in Amsterdam and the hotel is beautiful.

Nothing

Impressive architecture of the hotel and wonderful staff members. The best hotel to stay at if you plan to visit museums and go to concerts at night at the Concertgebouw.

The lounge menu could use a little improvement.

Everything!

the price of the Cigars!

The hotel was great and very grand! But couldn’t help with sightseeing tickets into the amazing museums, If they could have tickets reserved for their in-house guests.

great location

poor architecture, poor singnage of elevator location, poor service in restaurant

The room was spectacular. I loved the neighborhood not so commercial feeling but close to everything. The bar has by far the best specialty cocktails. Service was very slow at the bar/club. The staff was so accommodating. My favorite hotel I've stayed in!

The service was extremely slow in the nightclub bar!! I would have had a second drink but I felt I couldn't wait a half hour to get service. The best cocktails I've ever had. They make the best cocktails.

All staff was very friendly. Rooms were very clean. I would definitely book again!

Everything ⭐️⭐️⭐️⭐️⭐️⭐️

View city

nothing

Friendly staff, awesome property & room was amazing

wonderful rooms in beautiful building in perfect location

far too expensive with no breakfast included.

Marvelous staff who went way out of their way to make our stay a very pleasant experience. Notably, we especially appreciated the care and compassion of the manager when my wife was injured getting off the boat.

* Amazing helpful staff. * Great design of building and very spacious rooms.

* Many issues in room build. Bathroom rooms get stuck, AC thermostat falls apart, Toilet flush not working. * Beds can be more comfortable. * Location not the best.

The bar in the restaurant was excellent.

The duplex junior suite is not very comfortable: steep steps, heavy doors, awkward closet access…but most importantly you need to run the air con to get any “fresh” air even in winter. If that goes out you are entombed! As happened to us.