Staff were amazing. Breakfast was plentiful

Slightly dusty

Location was great. Breakfast was brilliant!

The breakfast was superb!! The room was spacious. Love it!

Nothing i didn't like

Convention centers in senggigi, water sport this hotel has

DIRTY ROOM, Smelly pillows, no extra power outlet, amenities didn't replace after cleaning, minimal entertainment, mediocre wifi in cottage

The breakfast was very good with lots of choice. The pool was also good but we had to find our own towels and cushions for the loungers. The room was spacious and bed comfortable. The staff were all lovely and friendly

Not necessarily the hotels fault, but the noise from nearby venues playing music till 3am was a nuisance. The windows are single glazed so you hear all the street noise but to counter act that we did have a sea and sunset view. Our room needed a deep clean and the shower handle fell off on day 1 so would say the room needs some TLC

Really nice resort but some parts of it need to be renewed. The two pools are great. Breakfast is good but they could offer more fruit options.

They gave me a room with a indecent bathroom (dirty mirror and water), I reported the issue and they changed the rooom. Staff could be more proactivel.

Nice hotel with good rooms and great breakfast from the buffet. It has a nice swimming pool and proper gym. The staff gave us a warm welcome when we arrived. Yudi gave us an upgrade and helped us with printing visa papers. There were not so many guests which surprised us because its such a good hotel.

Outside a bit smelly when walking to the pool. There was initially no staff at the swimming pool and gym but that might be because there were not many guests.

i like the breakfast, tasty and fresh

the room because lots of dust in some corners of the room

can’t think of anything positive to say

Despite having a confirmed booking for 13 nights they tried to tell us they had no room for night 2. It took a complaint to Booking.com to resolve that issue.This property is in a state of disrepair with a ceiling in a common area collapsing while we were staying there. Management failed to follow up on the detailed complaint I made to a duty manager. Many more issues and too many to list here.

It's a difable friendly access. It has difable-friendly park right in front of the lobby, it's very important as I am difable. The whole hotel facility can be accessed by wheelchair. Good job management!

the view and the cleanliness

There are some mosquitos

Breakfast was really good ,enough items variety hot and cold. Beds are nice, hotel facility is good. Lots of family members.

1st, I was thrown into 1st floor room. We entered and found mold smell. Plaster popping on floor. The Coffee pot smelled like fish, bugs. Reported to Manager, we found more and more other rooms like this. 1st Asst. Manager/Reception says we dont have any room. I had to demand to see the Real Manager. He fixed the things but come on. Take care of your property, mold leaks, plaster falling off on you. NO Good at all.

Excellent position near the beach

Rooms in main structure are preferrable to cottages, Impossible to avoid mosquitos and ants

Rooms in main structure are excellent. In my former stay in Aruna we experimented also cottages which are not so good