Location, great breakfast, very comfortable bed

Trainee receptionist

The hotel was modern, clean and bright. The room was really nice.

The air conditioning needed fixing each day. We were moved on the last night. The pool was too cold for my liking.

The hotel spa including a swimming pool, sauna and jacuzzi were the bonus for us. The bed mattress was nice and firm for good night sleep. The two rooms we had was connected to each other and the space was good enough for four of us. Warmed welcome soft-baked cookies were yummy !!

Breakfast buffet could be more appealing if there had been more options of fresh salad and fruits.

Πολύ ωραίο πρωινό.Η τοποθεσία σχετικά κοντά στην πόλη , εύκολη μετακίνηση με τράμ που ήταν στα 200 μέτρα.

Wellnessbereich mit Pool und großem Fitnessbereich

Lage

Das Bettzeug und die Bar

Keine Möglichkeit beim Eingang zu halten, alles war zugeparkt. Kreditkarte wurde zweimal im Voraus belastet. Frühstück war normal wie überall doch der Preis doppelt so teuer.

Helpful and courteous staff

Everything was perfect. Best hotel in Zagreb

N/a

J’ai aimé la surface de la chambre

J’ai pas aimé les responsables du restaurant et le bruit que les gens du ménage faisait le matin et le soir et y as aussi le personnel et trop dans le stéréotypes

Komfortables Hotel mit schönem Spa.

Das Personal war mit einem ausgebuchten Hotel sichtlich überfordert (lange Wartezeit beim Frühstück), teilweise flapsig - wohl weil zu gestresst.

Zajtrk in večerja top. Posebej gre pohvala natakarici, ki nas je stregla. Brez pripomb, blizu tramvaj postaja, do centra 15min. priporočamo

Amazing customer service across the board, especially the barman. Very friendly amd helpful staff. The spa and pool have agreat view amd is nice and relaxing.

The room (and hotel) was far too warm, but I was advises there was no AC in the winter amd I should open a window. Also, I don't think the bed was too comfortable as I couldn't sleep, but that could have been due to the excess heat.

Pool and jacuzzi

Stuff not at the 5 star lever. They forgot to call me when I requested a wake up call for an early airport flight.

C'est mon 2è séjour dans ce bel hôtel. Le personnel est agréable et professionnel. Les chambres sont confortables, bien décorées, bien insonorisées et la literie est de qualité, de même que les produits de toilette. L'hôtel est un peu en retrait du centre ville, mais celui-ci est facilement atteignable à pied (ou en taxi ou en tram). Il est à 15 minutes de taxi de l'aéroport, ce qui est bien pratique. La piscine au sommet de l'hôtel n'est pas très grande mais la vue sur Zagreb y est très belle. Il y a un petit centre commercial à proximité.

Dobar hotel, kakav bi svaki Hilton trebalo da bude. Odličan doručak, ljubaznost uglavnom na nivou.

Previše ljudi u spa centru.

Das Zimmer war ausserordentlich gut und das Bett schön gross und bequem. Hat sich nicht "gebraucht" angefühlt. Ich habe auch was im Zimmer vergessen und das Personal ist sehr nett und schickt mir den Gegenstand nach.

Das ich nicht noch eine weitere Nacht dort verbringen durfte.

Nisem zajtrkovala,večerja pa super

Nimam pripombe

room, breakfast, city view (both room and spa/fitness)

fitness & spa should be larger

The bed was fantastic and comfortable, the bathroom was luxurious, it had a shower and bathtub. Everything was really clean and well kept. The Swimming pool has a fantastic view and is very clean as well - the swim and whirlpool were very relaxing.

The room is very clean, very new and high tech.

Nice, as expected from the Hilton Hotels

There was not shower gel in the dispenser at the shower.

Bar

Wellness is too small

The room is spacy and clean.

One female manager of the hotel responsible for the restaurant is terrible! When we were having our breakfast, there were 2 glasses on our table with sharp broken edges. One glass cut my lip and I gave it to one of the staff. Since it was not very bad, I didn’t report my injury. And then my daughter found her glass also broken! Unbelievable! I gave it to the female manager and reported the situation we were having, but unfortunately she was so cold! She said inpatiently I apologize, but in very rude way and I could not see any apology in her eyes because she didn’t even look into my eyes and say anything nice to us as guests. I really think it is terrible attitude and so rude.