We had an amazing week! Staff was so kind, polite and friendly. Food was delicious, the hotel is big enough so we're not on top of each other with other customers. Food was incredible, everything was freshly cooked and catered for all tastes such as vegan, veggie, meat, fish etc. The hotel infrastructure is also beautiful.

The beach in the Cove got green and quite smelly with loads of plastic waste in it towards the end of the week because of stagnating water - wasn't the best to swim, especially the smell. Perhaps weather related. The All Inclusive pricing is too expensive for people who don't drink alcohol. We had lunches and coffees all week on half board and never matched the all inclusive pricing, we were well below that. Hard to justify the cost of all inclusive.

Probably the best food at a resort we've ever experienced - the sushi restaurant XO is incredible as well as the other restaurants. The staff were so friendly and the place truly does feel like you're living in a little slice of paradise. We spent the second half of our honeymoon here and we wouldn't change a thing. We also got a free room upgrade which was amazing.

Nothing.

Fantastic facilities and staff so helpful. Loads of food and drinks choice and the setting is so peaceful and quiet.

Nothing

facilities food

You need to book the restaurants before your stay if you want to eat something which is not a buffet

Staff were incredibly accommodating and pleasant throughout. they really made the trip

Very nice facilities and surroundings. Rooms are really premium quality. Excellent departure lounge with a private cabin which includes shower etc. meaning you can stay at the hotel until your flight leaves (small additional fee for this service though, which the hotel forgets to mention in advance).

Food was decent (breakfast buffet the best of the choices), but dont bother with the "Peninsula Restuanant", but not near the standards of other places around the globe. This is probably partly to blame on the island itself and the lack of certain produce etc. Do not expect a fine dining experience. Parts of the hotel staff was nice, but we also encountered staff (i.e. at the reception) who could barely help us book a table at one of the three restaurants and who said things that were plain wrong. Really disappointing for a hotel of this caliber. Note, that if you are only there for a few days, you will have a hard time finding availability at one of the three special restuarants and the spa. Also, most of the activities has to be booked 48 hours in advance, meaning this is difficult if you only have a few days here. Also tried to communicate with the hotel in advance, but the response time was awfull (between 3-4 days). Hence, make sure to initiate any conversations with the hotel WELL in advance. Food, wine, drinks etc. are twice or trice as expensive compared to the rest of the island (however the food is also of a slightly higher quality, albiet far from EU/NA standards).

the staff were amazing and the rooms beautiful and comfortable

What an amazing property… will come back

Food was good. But room for improvement.