Safe

They locked me out of my room and wanted me to pay another night & I insisted to chdck reservation and only then did they let me in my room for second night. Front desk not friendly.

ok

Room different...floor dirty...poor room design to feel confortable

Ramon the doorman was very friendly and always greeted us at the door. Eric was very professional and took care of all our needs with breakfast. He spoke great English. The girl behind the desk was always helpful even though my group asked many times to exchange our money.

Overall, my visit was great. The bed was a little hard for my liking. Could've used more wash cloths in the bathroom. Toilet paper dispenser was annoying because it only gave one sheet at a time.

The young man who served us breakfast each morning as well as the gentleman who worked security for the hotel were very engaging and helpful.

I have no real complaints or criticisms. This season of Covid is hard for all of us. I think they handled everything as well as they could.

Breakfast was good and the service was quick.

I perfer my beds a bit softer.

very dirty floor and jacuzzi and hairs on the duvet

the attention of the staff very good the breakfast very rich but hairs on the duvet and the jacuzzi since I put it to work a black foam came out