There were no heaters in the bedrooms which made us really uncomfortable in this cold winter

rooms were very good

GPS sent us to the back of the building (which isnt your problem) but there was no sign to direct you to the front to the reception. We couldn't get the air conditioning to warm the room , it would be good if you only had to turn it on in winter and it begins to warm

The location was great and it was nice and warm. The staff were also extremely helpful - looking forward to staying there again

Location, size of apartment, pool and parking.

Nothing! It was great, very good value for money. Perfect for family.

Great location, comfortable beds. the apartment was very clean.

Security check of rooms, I found a sliding door unlocked.

Location near Kingston shops. Convenient, secured parking.

Stairs.

clean, kitchen very well stocked.

needs aircon in bedrooms

rooms were great

balcony was quite dirty so was the kitchen and some plates

Overall great spot snd location!

Everything was perfect.

Size apartment

Location its far from everything

The staff were exceptionally friendly. they patiently answered questions prior to arrival. check in was smooth even though we arrived at diff times rather than all together and the staff kindly issued new cards so everyone had access. we had some of the people from other appartments in our group join us in the one apartment for a few modest drinks. there were extra chairs in the apartment so it made this easy. while it was not raucous there would have been a bit of noise, still the security guard kindly left us to it until 11pm when he super politely asked us to keep it down, which we did and everyone was happy. motel style set up meant no invented hallways. thank you!

Great location, right near shops and restaurants, and the lake. Lovely tree-lined streets, Apartment was well provisioned, clean and comfortable.

Beds and couches were a bit too hard.

Clean, comfortable stay, well equipped apartment & Accomodating reception team

none

lovely inside and very accessible to everything

no lift

The whole experience.

Location excellent; Facilities Excellent;

Grey decor. Bed settee in lounge hard to sit on.