Everything is good

Switching knob of water temperature for bath is not unclear.

The staffs were very kind and helpful It is very close to some main areas in Seoul

Nothing

Everything was just PERFECT ! The room was better than a dream.

the view from the room - exceptional! it wasn’t noisy at all, despite the construction happening outside. Breakfast had a good choice of food. The staff was very friendly and helpful. Peter and his team from Bell Desk were exceptional. Room service and guest service (on the phone) were always on time, they took all the requests very professionally and never forgot a thing. I cannot stress enough how the staff is doing the best, the hotel deserves good ratings solely thanks to them.

The facilities are a bit old, the elevator sometimes took longer than expected, the toilet in the room made a long loud sound after flushing, and the A/C in the room was also very loud and uncomfortable, it only faces the bed, which is not very practical.

Amazing room with a lot of space and the coolest view. Also the subway is literally at the foot of the building.

Attentive and friendly staff

The washing basin is old

Interesting layout where the actual lobby is on the highest floor and you have to take the lift to go down to your hotel rooms. Location of the hotel is wonderful - its across the street from the malls so you are still away from the hustle and bustle but close enough to sneak over and grab delicious food and other goodies from the mall which is linked to 3 other malls and has everything. All staff greeted each guest attentively and pressed the lift button on their behalf. Their room service food was absolutely fantastic. A wide selection of local korean and international fare. Room had the most amazing view of the coex mall intersection you really can't beat it. We stayed for a week and coincided with NYE. There is a small view of the fireworks at the temple from our window. We liked the bathtub with the stone facade probably the coolest part of the room, room was pretty spacious and overall design of the hotel was very zen.

The entrance of the hotel is not as grand as other hotels. Facilities not as impressive as other hotels Housekeeping refills were piecemeal - on some occasions there were too much of one amenity and not enough of another. You can tell that the furniture has been there a while.

Design, Location,Distance to Subway, Bell Boys

Construction Around Property

clean, near subway, coex

lift access food in particular side dish no effort to make korea food outstanding.

Amazing city views & service. Restaurant is delicious!

Love the Hotel location, the design, easy access to subway, airport bus & restaurants, shopping mall...

Nil

the service was top notch, very welcoming warm members of staff. Bell boys were very attentive and helpful every single day. reception and concierge went out of the way to help us whenever we had issues communicating with locals. Beautiful rooms and perfect location.

construction around which was out of their control. was not that bothered by it.

everything

nothing

I will be hard pressed to find a nicer hotel or room that I have stayed in. Room layout was excellent and spacious and location of hotel was fantastic for my needs. All the staff I met were very polite and quick to offer assistance. Would love to stay here again if am back in Seoul.

Its a bit of a small inconvenience to have to change elevators to get from the room to lobby, then from lobby to ground floor.