Quirky with a decent sized bedroom and en-suite

carpets in the entrance and bar were well worn.

This is one of my favorite hotels. It's a perfect stopover on the way to the west country. Its a bit tired, but clean with big comfy rooms and excellent staff.

Breakfast was average with a limited selection. Location of the Hotel was great.

The food could be better for the price.

Ease of booking in and good parking facilities. Staff friendly and helpful and made us feel welcome during our stay. Breakfast included in deal was good value for money. Room warm and bed very comfortable

Net curtains on bedroom window could do with replacing but didn't spoil our stay in any way !

We arrived a little early for check in but they allowed us to check in straight away, as I was travelling with my elderly father who has mobility issues this help him have a little rest straight away! I had contact them before we checked in and ask for a room as close to stairs as possible as I knew place didn't have lift! This was done after a few emails with Laura. The room was as I requested and my Dad was comfortable and enjoyed his stay. Breakfast a lovely choice of hot and cold food and plenty of choice drinks as well, there menu for rest of the day had plenty of choices and the extra discount of 20% off food as staying was a great touch! My room was a little further away but again a lovely good size clean room with a excellent size clean bathroom and mustn't forget the comfortable bed. The staff where incredible kind and nothing to much trouble for any of them! My Dad was so impressed and when he offered a little tip to staff for all the kindness they showed to him they refused which was lovely of them! My Dad wants to go back soon as we can arrange it as he not been away for over five years and he loss my mother a few weeks back and he had mixed thoughts about going away anywhere ever again but this little break has given him a new zest for life! Thank you all

Nothing! you need to take into account it's an old building and things like air conditioning isn't possible and there are a lot of steps to some rooms. Only disappointment for my Dad he enjoyed a steak on his first evening but as it was off the menu the following two evenings as Easter they didn't have a further deliveries which is understandable and of course they can never know what people are going to order.

First room (12) no mirror near hairdryer second room (27) had mirror. Bed in this room comfortable, but black mould on inside window frames. Found getting out of shower/bath quite dangerous due to it being slippery. At breakfast we found dirty cups and glasses ,obviously not been cleaned properly. Cut short our visit by one day.

See above comments.not up to e

nice looking building same it wasn’t well kept

The room had dust and mould behind the bed. There was broken cabinets sink that was broken to was blanked in the morning when ready to order food I won’t be booking there again as was not pleasant stay or comfy

convinient and good value for money

Tryibg to find the room was a nightmare it was like walking around in a maze 🙄

Location and Value for money.

The Room needed upgrading. Very Tired and somewhat disappointing.

Food menu and bar was great. Staff were friendly

Windows were drafty, quality of the room wasn't great

Location was good

Room's we're cold they had mold around the windows the heating was turned down on boiler so we went to bed at 10.30pm to get warm the breakfast was not up to standard they had enough to pick from but poorly cooked

We were woken up at night by fighting in the room next door and then police arrival. We have been promised a refund by the White Hart Hotel to compensate.

The staff were very friendly and helpful The cooked breakfast was nice

The bedroom needed decorating, it needed painting

Value for money and discount of your meal for staying

Lovely location, value for money, staff were pleasant and helpful

Nothing!

The location. The 20% discount at the pub for guests. I had dinner there both nights.

The woman serving breakfast refused breakfast service to a couple that walked into the restaurant 2-3 minutes after 9:00 on Friday, Jan 6, stating that breakfast stopped serving at 9:00. I thought that was quite rude and professionally unaccommodating. She did suggest that they could still get coffee. If I was treated that way, it would be the last time I would ever stay at that establishment.

The staff and the owners were very accommodating.

Nothing to dislike as you get your moneys worth.

The Receptionist

The music

the property was excellent value for money, however as my parents are elderly & have mobility problems the rooms are not easy accessible, so once in room had to stay put till I came down to help them, that said they did have a comfortable nights sleep

stairs & sloping in room,

staff

little bits needed a tidy up

Breakfast was good Room was ok

No hot water No manager on site to discuss issues No reply having left my number for them to call Bad management of the situation

love how quirky the hotel is