The staff members starting from the front desk to the dinning hall crew were all excellent.

The bed quality was average or below average and the room could use updating.

This is a great atmospheric hotel just within the gates of the old city. It is superbly located for sightseeing, you literally step out amongst the monuments. From the rooftop terrace you have a lovely view across the city and David’s tower. Plenty of eateries, shops and cafe’s are right on the doorstep. The single room was small but very convenient and clean, excellent value for money especially with the good breakfast buffet that was included. Best of all though is the staff. They are all super helpful and friendly and go above and beyond to assist. Would very much recommend!

Nothing

Great location

Dump

The hotel locates at a very convenient location for exploring the old city. There are many restaurants around the hotel. It makes visiting and eating are very easy. The staffs are very friendly and helpful. The breakfast has basic varieties of choices and it is good enough.

The standard room is smaller than expected. It is heritage building. For old people should consider the difficulty of carrying luggage up to stairs.

Great location, only a 5-6 minute walk to the Holy Sepulcher if you are visiting. Many great restaurants and shops in the area.

There is no elevator, but the staff are always willing to help you, if you ask.

Fabulous location

The location was perfect for exploring the old city. We were very happy with our choice and the staff were really helpful with any enquiry and arrangements needed.

Excellent location and breakfast.

We did not like the bed sheets or, rather, lack of proper bed sheets.

Great location. Breakfast was OK

Very loud at night and early morning. Difficult to sleep. The drain in the bathroom had a terrible smell.

The location was excellent, close to main attractions. We enjoyed the breakfast, too.

Room was cold and there was some bad smell coming from the bathroom. The hotel did their best to neutralize it, but it did not help much.

CONSTANT BAD SMELL IN BATHROOM POORLY OP A/C SAFE INOP

love this place

good location. clean. good staff. good breakfast and wifi.

the shower was a bit temperamental, would often go boiling hot suddenly.

The location was great! Right inside the Jaffa gate. It was easy to access everything. The hotel let us into our room early. Everything was clean and spacious.

N/A

Very good position within the old city and walking distance main objectives, Pleasant room and lobby. Good breakfast. Roof top is a must go

Location

The room was insanely loud. Don't get a room with windows. The location is great and the staff is incredible.

Great location; very helpful and friendly staff; well maintaned; full of character

Nothing

Excellent hotel, staff extremely friendly and helpful, rooms small but clean, bed comfortable, showers hot. Location in the old city is second to none, exactly where we wanted to be. Buffet breakfast adequate and always tea and coffee available in the rooms or at reception. Highly recommended.

Excellent location

Old bread and colored water called "juice" for breakfast. No privacy for the bathroom in the room. Bathroom "walls" made of glass