Secrets Puerto Los Cabos Golf & Spa18+
A propos de ce resort
Situé à Baja California Sur, ce charmant resort pour 232 € par nuit est un génial option pour votre prochain voyage Le Secrets Puerto los Cabos Golf & Spa Resort dispose d'un accès direct à la plage, d'un spa de luxe, d'une piscine extérieure et d'un parcours de golf. La ville de San José del Cabo se trouve à seulement 3 km de l'établissement.
Équipements
Piscine
Climatisation
Animaux de compagnie acceptés
Cuisine/kitchenette
Internet/Wi-Fi
Cheminée
Fumeurs autorisés
Parking
Blanchisserie
Balcon/Terrasse
Jacuzzi/SPA
Téléviseur
Accessible aux personnes à mobilité réduite
Bord de plage/front de mer
Salle de fitness/sport
Jardin
Carte de Baja California Sur
Avis
4.3/5.0
Excellent(82 Avis)
Avis vérifiés à 100 %
7.0
The staff was great and food was good.
Could not swim at the ocean, hard to get seating at both pools, and room service food not great.
8.0
Incredible location & facilities
Not enough staff & slow service at restaurants. Loud, obnoxious American clientele makes it feel like you’re on a cruise ship. Only a few hours of music per day at the pool - no vibe.
9.0
Upgraded to Preferred Service. Preferred Pool and Lounge totally worth it! Nice Jacuzzi with Ocean Front view!
Beds too soft
3.0
Nature (which doesn’t have much to do with hotel). Hotel looks nice but needs A LOT OF maintenance.
Disappointment big time! Totally overrated.
1. I don’t know who qualified this hotel as 5* but this is totally wrong! Management , service , food quality was worst than 3* hotel. First of all they charge me and my guest $1K more then my reservation without authorization which is total scam. Basically we paid $1K per night! Which is absolutely absurd. It is not a luxurious hotel. This obviously ruined our mood and I wasted a significant portion of my time dealing with all that instead of enjoying my short vacation. I still don’t know how much and when they are going to refund us. They said it was a mistake . One thousand dollars mistake (out of $2k) - nonsense!
2. No one explained to us what was where in this hotel. We came to the pool and were asked to leave since we are not VIP which we had no idea about and they immediately asked us to pay extra so we can use that pool! I already paid way extra for a hotel like that! It was embarrassing and frustrating. We had to take our stuff and leave.
3. Food was terrible. We could barely find something to eat in all inclusive hotel. Smelly, obviously not fresh fish in a-la cart restaurant, beef that was over cooked and rubbery, flies on uncovered seafood, even quesadillas were so bad - just chewy tortilla with tiny bit of cheese. How’s this possible in Mexico to ruin a quesadilla???
4. Room service - 1h40min we waited for one simple dish. Unacceptable!
5. We ordered taxi with hotel concierge, it brought us to deferent location and had to take another taxi wasted 40 min instead of 10 and $50 instead of $10-$15.
6. 5 star hotel that doesn’t provide airport transportation for their guests - what kind of service is that!?
We only came for 3 days and this hotel totally ruined it! Total rip off. 50 min massage cost $260 , seriously!? Room was always freezing with no instruction on how to adjust AC it was very annoying to ask every time.
8.0
beautifully appointed
7.0
The staff was excellent, so friendly and accommodating. The room was clean and comfy. Checking in and out was a breeze.
The food was less than expected. The practices and menu at ALL the restaurants needs to be reevaluated ASAP. Room service was trash everytime. I received the safest garden pizza I've ever had in my life in my last night. Unable to eat it. Very sad but the quality of the food was low bar.
7.0
Beautiful grounds, nice clean rooms. Room service twice a day, friendly staff
Food was below par, not a lot of variety/choices although the Japanese rstr
9.0
staff was exceptional. food was excellent and facilities were very clean.
The Preferred Lounge needs to be updated.It was dark and very cold. Staff was excellent.
Also Our price on Booking.com and confirmed by Secrets upon arrival was $4415.31 USD. We were charged $4444. 93 USD on our American Express card. That’s a $29.62 difference. What can be done about this? Need an explanation.
10.0
incredible service, beautiful property and great food
8.0
hope the room can be renovated. It seems a bit out dated.
10.0
The property was beautiful! The staff was very friendly and professional!
Everything was wonderful!
9.0
one of the nicest hotels I’ve ever been too. staff was great and helpful. the food was amazing. recommend it 10/10!
8.0
it was a couples resort
10.0
comfort, no children
10.0
The resort is adult only and all inclusive. The room is clean and comfortable. The food and drinks were delicious.
The buffet was ok. The service sometimes can be slow due to crowds but understandable. Not enough information regarding how to get a taxi or shuttle to and from the airport.
10.0
What I like most about the property was the knowledgeable, courteous and helpful kind staff. The Cleanliness and upkeep of the facility was exemplary. The personal attention given us by Gustavo, front desk supervisor, was beyond anything I had experienced before.
10.0
Pool, bars and restaurants
Amstar company
6.0
The resort is very beautiful and staff is very friendly.
For an all inclusive the room service was stingy, they dont provide liquor in the room, only provide room service once a day even if you called for a refill you don't get it nor do you get the drinks you ask for, you are at their mercy. Also you cannot swim at their beach if that's something you want. Premium drinks are an additional cost...on arrival they pounce on you with sales for upgrades, vacation share rentals and excursions instead of letting you enjoy the place and just have a dang drink.
10.0
the friendliness there and all!
more entertainment that’s its.
9.0
We ordered room service twice. Both times the food was way overcooked and arrived completely cold.
7.0
good variety of activities
sports staff good
a little tired
8.0
Adults only
All inclusive
Food was good-contact free delivery
The patio stepped out into a pool
No true sports bar-wasn’t open for a NFL game
They won’t deliver alcoholic drinks to your room, just bottled or canned drinks
Long wait to check in
Had to stand in line to reserve one of the restaurants hours before
5.0
Premises and rooms are fine.
Food is inconsistent and drinks are watered down. Wifi was subpar and pool had some gross film in it.
2.0
view
food, service, queuing for food, overpriced accommodation, trips taxis.
10.0
Himitsu Restaurant
Oseana Restaurant
FAQ
Combien coûte ce resort par rapport aux autres à Baja California Sur ?
Le prix moyen d’une location à Baja California Sur est de 278 € par nuit. Cette location est 46 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce resort ?
Oui, le parking est répertorié comme un équipement pour Secrets Puerto Los Cabos Golf & Spa18+. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce resort ?
Oui, Secrets Puerto Los Cabos Golf & Spa18+ comporte une piscine. Bonne baignade !
La location Secrets Puerto Los Cabos Golf & Spa18+ accepte-t-elle les animaux ?
Oui! Ce resort accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Secrets Puerto Los Cabos Golf & Spa18+ ?
Nous avons trouvé 16 équipements pour cette location. Cela inclut piscine, climatisation, animaux de compagnie acceptés, cuisine/kitchenette et internet/wi-fi.