A localização foi perfeita para mim. Cumpri meus compromissos em BH a pé. O conforto e a limpeza do quarto também foram excelentes.

O check in foi bem atrapalhado e me fez atrasar para um compromisso. Isso precisa de melhora urgente. O café da manhã, por ser pago, precisa de uma reestruturação. Comidas frias e sem sabor. Decepcionante, por ser BH. A recepção precisa de uma remodelagem. As mesas todas balançando e o wi-fi sofrível, praticamente inexistente. Quem quer trabalhar ali simplesmente não consegue.

Funcionários são agradáveis. O café da manhã é muito bom. O espaço do hotel é bonito, bem cuidado. Quartos de bom tamanho.

Não gostei da cama (muito dura) e cansada. Também não gostei dos travesseiros e enxoval. O enxoval com composição com poliéster e muito antigo. Ar-condicional central não me agrada. TV sem streaming.

The staff and location are the plus of this hotel. Everyone is very friendly and happy to assist or answer questions. The location is great, very central.

Value for money. The hotel is better for people visiting for work but for families it's a bit expensive comparing to what other hotels have to offer for the same costs. The bathrooms were not in great condition too.

Great location and fair price

Location, comfortable, accessible.

the curtains need to be washed regularly, it’s smelling mould.

the bed was not comfy !

inconsiderate staff, not friendly to tourists, not friendly to tourists who are not fluent in Portuguese. key for door was not working properly had to continuously go back and forth to front desk multiple times due to unable to open the door. they never apologised, indicated I have to push the door extremely hard to gain entry, even after explaining I was recuperating from surgery and was unable to do so.

nothing

rude obnoxious service, had to come downstairs multiple times due to wifi not working, elevator not working, room door not opening properly. really regret booking this place. never coming back here again.

the parking service is really good

location and breakfast

old towels

staff were exceptionally helpful

room was small; dirty. no hand towels. shampoo was bad. soap ok.

staff was incredibly helpful and friendly at all times and did all they could to try to compensate for the problems I had

I had to change rooms a couple of times because of the room conditions: stained and ripped off sheets and poor cleaningness

centraly located

Location, Breakfast, Staff

Some details, like be received at check in with a complementary one water bottle, have at least 2 plastic glasses in the room, improve towels quality.

Good breakfast, good location and friendly staff, especially Sophia!