Nice room and Facilities

food quality needs to improve

First of all, best trained staff in the whole of Cyprus. Absolutely impeccable team throughout the facilities that we have experienced, from reception to restaurant to lifeguard. Lovely restaurant, very atmospheric with wonderful music that lightened the mood. We arrived after a long day and a stressful experience at a previous hotel, and the lovely team and setting submersed us into a completely different state of mind. Very comfortable bed with amazing fluffy feather pillows. Dinner and breakfast were great. Large buffet selection, including gluten free options on bread, and plenty of choices for someone trying to stick to a paleo diet. Good coffee. Also would separately rate the chef pancakes. Service, service, service. Made me feel really good about the money spent.

Unfortunately, this hotel is not on the beach and room views could not offer anything better than the carpark.

great hotel, we stayed in Fisherman’s village adults only and was amazing

all of it , nothing not to like

Room was OK, with very nice view. The kitchen is very good, good variety of food, even with thematic nights of different cuisine. The pool area and poolbar is really nice, need to be mentioned the smart sunbed allocation system.

In the 21th century shower is desired instead of bathtub in the bathroom. Unfortunately the closest beach is around 8-10 minutes walk. The ala cart restaurants were overbooked, not possible the book even 7 days in advance( e.g. Greats).

We had room without balcony at first and the road was a bit noisy during the night. I went and asked Angelina at the reception for another room if possible, and she has spoken to her superior and yes, they have giving us amazing room with little garden! Thank you very much! Then there was another tiny problem with the walking shower, i have mentioned it at reception, when we have came back from dinner they have fixed it! The hotel staff is really great! Special thanks to Angelina and Lilly!! x

Nothing to say really.. everything i mentioned has been immediately fixed and sorted!

We booked adult only and the room in the Fishermans Village was excellent. The food was fantastic including the buffet style food. Overall excellent.

It is hard to pinpoint any negatives. The only grip was the cost for a week at this hotel was very expensive.

loved everything at this amazing hotel! loved our room, the staff, the restaurants, the facilities, can’t speak highly enough of it, we have rebooked for next year!

there was nothing we didn’t like

everything

Amazing location, friendly staff. Suitable for family's and plenty of things to do. Our rooms were cleaned daily to a high standard, food was nice and pools were clean and accessible.

We arrived at 11.30pm due to a flight delay and although we asked hours in advance for snacks or potential slices of pizza (known to be on the all inclusive menu) to be put in our fridge alongside some drinks we were told no as restaurants close at 9.30pm. The family rooms are by the wedding venue which pumped out loud music until late. Children are not allowed in all restaurants leaving dinner options limited apart from the buffet which was a shame and should be reflected in the price. We were charged almost £160 extra on arrival and their reasoning was still not explained and they attempted to charge us €260 on departure for items we had not used/asked for. Also our 'garden view' looked over a run down car park. Our aircon was broken for 2 nights. The cot provided wasn't suitable for 0-6 months, and was also broken!

The restaurants didnt open before 630pm which is late for people with babies, it is a family friendly hotel which also meant we couldnt book into most of the restaurants as they were fully booked for the earlier times even though we tried to book on day of arrival, which meant we missed out on some of the restaurants as nothing was available before 7.30pm with a 6 month old baby...

Stayed in Fishermans suite for adults only which was lovely. Some staff were excellent, particularly Veronika (Fishermans service) and Alvina (Olympic restaurant). Comfortable bed, spacious bathroom with good shower

There was no map or clear guidance of where things were. Some staff were unsure when asked. Virtually Impossible to book restaurants at preferred (or any) time and the same for spa treatments. The lady on the customer service desk managed to book a restaurant for us but it was late and so we missed the entertainment. We found the resort big and noisy and not what we expected of a 5* establishment. We would not wish to go again