The location

The rude staff in the reception

Clean and tidy

Suitable for our event

The location is amazing. The lady on reception was lovely and great.

The cabins are quite dated and expensive for the quality of them. It was really noisy at night. The walls are paper thin so you can hear people in other cabins move their chairs. Beds were not comfy, pots and cutlery dirty on arrival.

Location & convenience

It was clean & comfortable

the location

That it hadn’t been updated in ten years. Stayed here ten years ago and it was good. So now the same lounge is still there and it’s sunken and uncomfortable. Same beds. TVs are old and no connectivity for streaming (not that you go on holidays to watch tv but essential for a turdler), rooms very small, free Tim tams they give you are off, oven was faulty, beds the most uncomfortable I’ve ever slept on with springs in my mums and my back. We booked 3 nights…stayed one then checked out as I’d rather go home. My mum stayed one more night but couldn’t handle the bed so complained on check out but no refund or anything. The manager said “We are always booked out with no complaints. We have your card details, let me think about it” in reference to refunding our last night. Won’t be back ever again. it’s a rip off for what you get. Go stay anywhere else.

The location was fantastic, easy walk to local shops and wonderful beach. The staff were fantastic, very accommodating.

A few of the facilities were closed for maintenance.

Clean cabin. Good location to beach and Nelson Bay.

Nil

The cabin was clean & a good location for us.

The TV was on the small side which made it difficult for all the family to watch on a rainy day. Also, the lounge had seen better days but was still okay.