Everything

Location and staff

Nothing

Très bon rapport qualité/prix! L’hôtel est tres bien placé pour visiter Hurghada et le personnel était au petit soin ( merci encore à Mustafa pour les galères de dernières minutes). Je recommande!

Rien

الموقع ممتاز الموظفين محترمين جدا

Wc الخاص بحمام السباحه

I had a lovely stay. The staff were friendly and professional, special thanks to Mrs. Sara and Mr. Mahmoud. The room was comfortable and the venue's central location is exceptional. Highly recommended!

You can add more room service upon request like providing clean towels everyday or bringing coffee and water to the room. Also fix the landline to assist with contacting the room service.

Nothing

The place was very dirty from the beginning. When we first arrived the floor was full of footprints and hair, chairs were full of dirt and broken, the fridge was missing a leg, the bathroom was full of hairs, the litter had mould on the bottom, the aircon was leaking all the time, the beach loungers in the pool were all dirty as well... But the worst thing of all was the mattress smelling like cat pee. I asked for new sheets (2 hours for them and 3 calls later) because I thought they were smelling but when I took them off I saw a pee stain on the mattress. I called them and requested to change the mattress but no apology or anything. I also asked them to clean the room the day after we arrived and they told me they don't clean the room unless you are in the room for security reasons. That's absurd because we have stayed 15 days in Egypt and no one told us that. I asked them to do it because I didn't mind and they told us No. Amazing They don't speak much English also

Valu for money

TV channels wasn’t installed Employee in reception kept asking me to give them higher rate as he checked me in early although i paid him for the early check in AC old and loud but working ok

Located in downtown, near to anything you’ll need. The people at reception are genuinely amazing.Galal made my trip in Hurghada 10 times more enjoyable. Rachma and Amer are also very friendly and helpful. Highly recommended!

Very clean and tidy room. Zak inn is in a great location and close to private beaches and city centre. The staff are very professional , helpful and friendly. Thanks a lot to Sarah who helped us with our reservation , she is really passionate about her job and has such a cheerful and positive attitude. Keep it up :)

Friendly staff and amazing location

Laundry takes time and not cleaning clothes that much

The staff is very kind and friendly especially Ms. Rahma, Ms. Sara and Mr. Karim Ali, they are the greatest people I have seen throughout my stay.

None

This hotel is unique and an insider tip, right in the city center of Hurghada where everything is within walking distance to the left and right, the beach is not far across the street, there is a German café where you can have a wonderful breakfast, and restaurants are everywhere nearby. the family atmosphere is very special. the rooms are cleaned very clean every day just perfect and immaculately clean the pool is also wonderful every day the staff takes care that the pool is always immaculately clean the rooms are cute and the showers are perfect nice big and clean. The hotel staff they are all absolutely adorable and super helpful always give insider tips and help 24/7 no matter what concerns you have they are always there. actually like a family. when I hurt my finger, magdi (room cleaning) ran straight to the pharmacy and bought me bandages and disinfection without my having ordered it, I was really excited. The hotel manager Karem also took great care of all the guests and the staff even organized a birthday cake for a guest who was there alone and had a birthday. I thought that was super super super sweet. I've never experienced anything like that before, big compliments to you Sahra, Rahma, amruand and Kareem (manager). I recommend this hotel 100% and would love to come back and look forward to seeing you soon

Alles war perfect

Great location and friendly staff

The hotel is quiet. If someone is looking for a place with a bit of privacy this hotel will be perfect. The rooms are clean, the staff very nice and helpful. The location of the hotel is great, close to everything.

The location and room within access pool it was a such great room and the quietness

The reception man Mr. Kareem he was so rude and he give attitude to me in the checkin process

Peaceful, relaxing hotel despite being so close to the main road Nice helpful staff. Very close to banks and a great supermarket

As the hotel doesn't provide any food it would be nice to have some plates and cutlery so you can eat things you bring back with you

Fantastic location for convenience. Very price competitive. Simple. Easy to find. Central pool. No hassle. Staff pleasant. Close to good supermarket and all of Sheraton Street venues and beach resorts.

No top sheet, and blankets unlaundered - if I stayed again I'd insist that rectified. Tired interior paintwork. Television provided without access to guide, so unusable. A bottle of water in the fridge for guest convenience is suggested.

The room is spacious and comfortable with a refrigerator.

Poor shower water pressure

I like Zak Inn because I’m the town of Hurghada.Nice and quiet inside.Very relaxing.

very nice hotel and rooms are fresh pairing.Air con working very well.Pool area nice and clean.You can have nice relax there.Reception can book for you trips to Dolphin show or other nice trips.Mr Karem very nice and always there if you need help.Housekeeping clean your room so nice.Girls on the reception welcome you with lovely smile.