Hotel Fenix Beach Cartagena
A propos de ce hôtel
L'Hotel Fenix Beach Cartagena se situe sur l'île de Tierra Bomba, à 10 minutes en bateau de Carthagène. Il dispose d'une plage, d'un restaurant et d'un bar.
Équipements
Piscine
Climatisation
Animaux de compagnie acceptés
Internet/Wi-Fi
Fumeurs autorisés
Blanchisserie
Balcon/Terrasse
Jacuzzi/SPA
Téléviseur
Bord de plage/front de mer
Salle de fitness/sport
Jardin
Adapté aux familles
Carte de Cartagena
Hôtel à Cartagena
Raisons de réserver
Annulation gratuiteRemboursement intégral si vous changez d’avis
Idéal pour les animaux de compagnie
Comprend les essentielsJardin, Piscine, Animaux de compagnie acceptés et plus
€€€€
Avis
4.4/5.0
Excellent(1 704 Avis)
Avis vérifiés à 100 %
4.0
Ubicacion
No nos dejaron reservar los camastros mas grandes porque eran para pasadia, y nosotros teniamos 4 habitaciones y le daban prioridad a pasadia.
En el muelle que tienen nos robaron una gafas de sol mientras entramos al mar y el hotel no respondió.
La comida muy costosa y estaba muy regular. Cuando te bañas te quedas sin agua y eso no lo alertan. La camas de las playas solo unas pocas son para los huespedes y las demas si para pasadia. El mar estaba lleno de basura.
4.0
Es normal
El día de llegada estaban sin energía y sin wi fi, a pesar de la necesidad que se les mencionó por un tema de reunión laboral, no había planta, ni velocidad para resolver.
La reserva se hizo en un Bongaloo para una noche especial porque se promete una mejor experiencia e instalaciones, pero es lo mismo, es otra habitación solo que en un sector diferente.
Al la salida hubo muchos inconvenientes con el cobro, no tenían las cuentas claras, pretendían cobrar un transporte que no se había prestado, los datáfonos no les funcionaban, en fin un retraso largo y dispendioso que entraran en razón.
A pesar de todas las adversidades en el servicio, la host no se esmeraba en resolver o compensar, tan solo esperen y ajustes a las condiciones. En el año y medio que vengo hospedando con ellos es evidente la desmejora y deterioro
10.0
The beach was clean and comfortable with plenty of day beds and helpful staff. The food options were fantastic and every meal that we had was delicious. A nice pool as well! The private pool villas are a MUST as you get your own pool which is great if you want to avoid crowds.
The WIFI did not reach the private pool villa rooms, there was some trash on the beach, especially near the edges of the resorts property.
10.0
The villa with a private pool was amazing! The pool was in a private courtyard with old-growth trees above it. The room was very spacious and comfortable with an outdoor private bathroom. A great way to treat yourself.
The wifi did not work in the Private Villa area.
9.0
The location , te view and the beach the same as it is pet friendly
The food, the prices are too high for the quality of food and they take advantage as there is no other place where to buy anything. The menu is too limited and the food isn’t amazing for the cost.
4.0
Nettes Personal. David war super
Das Essen war einfach schlecht. Ständig Stromausfall, kein warmes Wasser.
8.0
The area was nice with plenty of space so you did not feel crowded. The rooms were well decorated and the staff was friendly.
Not much to do besides hang out and eat/drink.
More activities would have been nice.
10.0
La comodidad y el buen gusto en la decoración de las habitaciones. Además, la comida es excelente y el trato a los huéspedes es inolvidable. Me encantó la clase de baile.
9.0
The staff was friendly, food was really good!
We would have liked to have a jacuzzi
9.0
Staffs are super friendly!
A lot of dogs and cats which my girls like the most.
Wi-Fi was a bit unstable.
8.0
Boat shuttle included, going multiple times a day and quick
Very welcoming, accommodating, and friendly staff
Good food at reasonable prices on the property
Comfortable cabana rooms
Nice feeling of an elevated resort
Beautiful skyline views on Cartagena
Good DJ
bonfire at night
Air-conditioning in cabana
Room only has a cold shower, however it was so hot when we visited that this was no issue at all
It would be great if reception had information on local activities and tours as well as recommended vendors to go with
At times service was a bit slow, but always friendly
3.0
The food was good. Staff was friendly
Room was not clean. Air conditioner was broken did not work at all. Second room they gave us was clean but water went out and almost missed breakfast. Internet and electric kept going off and on in second room. They tried to say sorry by giving us a 2 drinks and 1 appetizer.
9.0
beach at night
Boats and jet skies around the beach
no life Gard
10.0
Enjoyed how close the beach was and the service to the cabana.
8.0
Breakfast and Staff was very good.
there was not a hands towell and some meals where too expensive for the quantity and the quality
10.0
Great customer service!
Food and drinks were quite expensive
7.0
The beach is amazing. It looks like a
piece of paradise. It has a very good ambiance, the staff are friendly and the DJ is great! The food is good and the menu is very varied. It is like a semi private beach, so you'll be able to enjoy your time there with
no salesmen or annoyance. The place has very appealing locations for pictures.
We were located in a room called Cabana Gallo, which was a bungalow. The decor is rustic and it gives certain charm to the stay. However, there were some dead insects on the mosquito curtains over the bed and a metal ladder outside the room that was annoying when trying to walk out. The thing we disliked the most was that we couldn't sleep as there was an animal whining and stepping on the roof of our room most of the night and early morning. When talking to the hostess she claimed it must have been a raccoon or sounds from the dogs in their pound, which makes more sense, and she didn't even say they would take that into account to improve the experience of other guests. She seemed not to care when telling her our experience.
10.0
A beautiful and stunning venue, from the moment we arrived with the boat, entered through the gates, walked to the amazing spacious and luxurious rooms, everything was great!
The staff is however probably even more exceptional than the resort! Friendly, kind, always willing to help, it was absolutely Colombian hospitality at its best. Special thanks to the incomparable Alex, Farid and Sol, but honestly, too many to mention.
6.0
no hot water in the rooms
10.0
It's so spacious and artsy. Absolutely beautiful. The restaurant was really good ( you can see the menu on their website) we ended up trying a lot of the menu. ( I recommend the fried red snapper)Their breakfast buffet is fresh and delicious. The employees really care about the guests and want everyone to have a great time . I know alot of ppl just go for the day trip but the nights here are so beautiful with romantic lighting, sand art and dj. It's great for couples, family's or just going with friends. It's a place to completely relax and enjoy yourself. The pool is great and has some shade from nearby trees.
I loved everything.
9.0
beautiful room, comfortable bed, the beach is really nice and everything looks beautiful at night, food was tasty
Breakfast was too slow, they can just have a buffet for eggs instead of having one person cooking eggs for many people
9.0
nice little island getaway. breakfast was great, lots of options. staff are helpful and nice. rooms are clean and comfy.
wasn’t really a party vibe.
9.0
The property and staff are really lovely.
We stayed in a seaview cabin which was very beautiful and had all the creature comforts one could want, but there was only lukewarm water the entire stay. A bit surprising considering it had all other amenities. I could not find this information on the website. When we asked the front desk, thinking it was something that could be fixed, he told us the cabins do not have hot water, I think this should be stated. I would have preferred a room with hot water, other guests may feel the same.
6.0
nice room
poor facilities. food poor and over priced
8.0
Excellent service and staff. Beautiful view.
The breakfast is good too.
The washroom is not working well. And it is a bit small for a family room.
6.0
The room was very spacious and had working AC
Food service takes way to long. The shower only had cold water
8.0
very nice laid out beach and atmosphere
not every room has hot water. make sure you ask for it when you need it.
9.0
Excellent location food and staff.
FAQ
Combien coûte ce hôtel par rapport aux autres à Cartagena ?
Le prix moyen d’une location à Cartagena est de 57 € par nuit. Cette location est 2 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement Hotel Fenix Beach Cartagena. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Hotel Fenix Beach Cartagena comporte une piscine. Bonne baignade !
La location Hotel Fenix Beach Cartagena accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Hotel Fenix Beach Cartagena ?
Nous avons trouvé 13 équipements pour cette location. Cela inclut piscine, climatisation, animaux de compagnie acceptés, internet/wi-fi et fumeurs autorisés.