Reception desk was super kind. Since my wife is pregnant, we assume they assigned the room nearby elevator. I have stayed in many hotel for business trip in Japan but Okinawa Hilton is the best hotel. All of employees were kind and nice. Room is very clean and neat. Nice view and Breakfast was okay. There is no reason to hesitate to stay in this hotel. Manger and Reception desk employees should be rewarded by Hilton hotel. Thank you.

We could use only 110v Concentric plug. If there is more USB concentric plug, there will be perfect.

朝食が美味しかった、フロントのスタッフの方の対応がとても丁寧で良かった

部屋に水が無かった、アメニティが少なかった（頼めば貰えたのかも）

We had an enjoyable visit at the Hilton.

The A/C was not working properly for a few days. It was suggested that we left patio door open - but we had a toddler with us & a 5 yr old. Door was never left open. Issue did finally get resolved. I was the only person in line to speak to one of 2 persons at reservation desk. We were hoping to extend our stay & had questions. After they assisted those they were helping - I continued to wait. They both totally ignored me. Same experience at dessert bar in lobby. I walked away. These were surprising & very sad experiences.

It was super clean, our grand executive room has the best view of the ocean & American Village. They made our wedding anniversary super memorable & special! What we love the most is that the whole staff from servers, guest relations, managers, cleaning team, everyone are super friendly & helpful & always had a smile on their face. Japanese people are the most hardworking, down to earth & very respectful & helpful!

Swimming pool With water slide Clean, spacious and new toilet

Great service!

Stay in 3rd floor but not able to see the sea…don’t know why I need to pay sea view room.

clean, helpful staff, good restaurant, executive lounge

it was great. we liked everything

the breakfast was very good and delicious. the location is very convenient

excellent location

no good wine selection at buffet dinner

All

pool services quite slow. also ordering by the mobile phone make it even slower.

everything just perfect!

maybe because of COVID-19 so don’t have many choices about the restaurant.

location and view was amazing

Pool, room service

need more event

swimming pools and breakfast and service

Breakfast was amazing! Location is perfect, hotel was very nice and clean.

Having to pay for WiFi at a hotel is wrong.

Delicious

The location was great, room and facilities were great too. Many restaurants around the hotel. It was of the only hotels that still had an indoor pool and outdoor pool open in November. It was too cold outside but we enjoyed the indoor pool. They had all the things that you need for children.

The breakfast area was not very good for Covid. So many people but they did not have the option to take the food back to the rooms. If the weather was good, it would have been okay because they have a huge balcony and when we had the chance one day, it was fabulous to eat outside. Another thing to think about is the fact that it’s really close to the American Village. Good in many ways but I did not feel completely safe walking with my child in the evening.