Very friendly and helpful staff, location is beautiful

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Too short selection on dinner menu Prices were a bit too high

Everything was splendid. You feel like a VIP while staying at this hotel. Rooms are perfect, location and the building itself is heavenly, staff is friendly. What can one ask for more, I dont know. :) Thank you for all ! ♥

Breakfast was delicious and varied, staff were friendly and polite, and the grounds are beautiful. The hotel is lcoated fairly close to everything we needed and gave a great base of operations for us to get ready for the wedding we attended.

The selection of teas on the tea tray in the room didn't include English breakfast tea, so I ended up taking some from breakfast, but that's really the only thing I can think of - a tiny thing!

Beautiful setting. Quiet and peaceful. Good accommodation and breakfast

Excellent food, helpful staff. Lovely grounds and castle. Good cycle storage

The beautiful setting, and woodland walks

service was a little slow in the bar although the staff were very welcoming and friendly.

Nice location, clean room and friendly personal. Had a good stay, thanks!

Beautiful surrounding to the hotel with nature walking paths. Bountiful breakfast and helpful staff

A cappuccino machine in the room would be nice

The place is beautiful, I wish I would have arrived earlier to have a drink and dinner at the lovely restaurant. Free parking is ultra handy and close to Keukenhof.

The rooms are practical but miss flair. Very different stile from the buildings around. The window is tiny and apparently hot during summertime.

Good value. Helpful staff.

Fixed dinner menu

Pleasant property. Quiet room.

The property has no retail nearby. It takes nearly half an hour to walk to the train station. I had to wait a long time at reception for the staff to come out to check me in. Check out did not go smoothly. The agent could not figure out how to close out the reservation.

Really great breakfast. Friendly staff. Good bike storage

A little far from town.

Nice location in a quiet place. Garden around the palace with the small lake. Great and helpful staff. Nice (but a bit long) walk to the city centre via paths along the canals with some good architecture around.

Thin walls - you can hear your neighbours.

I liked the surrounding areas but it was heavy rains. Couldn't walk around. Very sad. The staff are friendly and helpful. Service oriented and professional. The bed was clean and comfortable. Smart TV. I can watch my Chinese drama on YouTube.

Breakfast selection wasn't that great. The dinner was 3-5 courses meals. No à la carte menu. A bit disappointing but the restaurant crew was very kind to find some small bites.

In the summer, when the trees are full with leaves, the surrounding must look absolutely stunning with the small castle next to it . Breakfast was good, but a little pricey. The free parking is directly behind the hotel and very convenient. There is a bus stop about 5 mins away with a direct connection to the city centre.

Location

Restaurant menu unnecessarily complicated with only fixed meal options

The owners were great & very friendly A lovely house.

Parking was a 5 min walk from the house.

beautiful building. separate toilet in room in stead of in bathroom. modern furniture

nothing

The hotel is in a beautiful and quiet location with a lovely park to walk in; it has 5-star potential. The woman we checked in with (evening shift) was amiable and very accommodating; kudos to her!

The restaurant of the hotel was closed on January 1st. This was rather inconvenient. If the hotel is open, I expect the same for the restaurant. We had to hunt for dinner in the city, where many restaurants were closed on New Year's Day. The bathroom and toilet (separate) are tiny, and there are no A/C outlets next to the bed. I heard that a remodel is planned. When that is completed, we definitely will come back. Check-out was at or before 11:00 AM. At 11:04, we had the check-in desk (morning shift) person knocking on the door to remind us. Some flexibility would have been nice (we would have been ready at 11:15 AM at the latest).