No air conditioning and the fan had a big ticking noise. Bed was not comfortable and one side sagged like a hammock. It was a very hot room. The shower is awesome with fire hose pressure. Pub downstairs good feed and atmosphere.

As above.

nothing

I was charged twice for one night's stay. This is essentially fraud. The manager blamed booking.com of course, and booking .com said they had only one booking - my credit card was debited twice. Charging once for one stay would be a start.

Clean and friendly

Band playing till late, whole building shook with music Blinds don't block the light

good location

The hotel apparently double booked me and deferred the problem to booking.com

Easy walk to restaurants and to the beach.

Thought healthy young man on reception might have orredered to carry one of our bags upstairs when showing us to our room?

great location, great value for money

was quite loud downstairs while packing up for the night, but I guess that is to be expected when staying at a pub

The staff were very friendly and polite and my room was very clean and regularly serviced. I was near the shared bathroom and seldom met other guests there. The bathroom was kept clean, neat and tidy. Although the hotel had its own restaurant, it is also situated amongst several good restaurants and a convenience store that opens late and the Yacht Club is a short walk away. My room was fairly well insulated from the bars and games room as I seldom heard anything from there after I closed my door. I highly recommend The Pier for a stop over in Coffs Harbour.

The staff were very friendly The bed was comfortable Loved the wine bar This is a great venue for younger couples We did not see any disability facilities

The back stairs were quite steep Being elderly stairs are difficult to manage the main stairs were a little easier

The Pub and the food and location

Ladies toilet and noise

The water temperature in the shower was rarely consistent but apart from that it was great!

centrally located

There was ONLY ONE female toilet for all the guests!! Do not stay here if you are a lady! I was not at all able to get in to the female toilet from 6am to 7am & I ended up using the male toilet instead!! That was so embarrassing!! Also, I was told the live music will only go on until 10pm , but it went on for way beyond 1030pm when I had to go to bed. The music was super loud that you can even feel the wall and floor vibrating! It was near impossible to sleep with that kind of music.

convenient

HIDEOUSLY loud music and loud banging from wind.