I loved the location

Desk staff did not really understand english

The staff went above and beyond to help us with our stay. They were great!

Everything was good!

lovely staff and setting - amazing breakfast - just so much different food and all beautifully laid out

nothing

the architecture

everything was good.

The room was nice and cosy and the breakfast was superb. The location is perfect, from the hotel you can easily walk everywhere in the old city.

The room was located next to the reception and the luggage storage, therefore it was very noisy. We could hear people talking and carrying their suitcases from the reception to the storage from the early morning.

Breakfast was great. Staff were great. Dream location. And complimentary waters and wine!

awesome location

our bed was too soft,the people working there were excellent

location

they tried to give us a smaller room than we booked. We had to insist and ask twice before they gave us the correct room. The bathroom smelled of sewer. When we ask for it to be fixed they just sprayed air freshener but the room continued to smell. the staff was not helpful. they couldn’t even recommend a restaurant. The shower didn’t drain. Each room has a translucent door making it impossible to get dark at night for sleep.

When I had to pay, I was asked to pay a supplement because I could not show the little blue slip you get at Ben Gourion when you enter the country. You should precisely tell on your website that this little blue slip is COMPULSORY.

location . it is at the heart of old city walking distance to all break fast was excellent and rooms are big and comfortable

the toilets could be little bit more bigger . it is bit difficult to locate the hotel as there is not enough sign boards

The architecture is stunning; the history rich. The room was well appointed and comfortable. The staff was friendly and very helpful. I am recommending to friends and will return in the future.

Excellent breakfast and service. Clean and quaint hotel in an excellent location.

Light shown into our bedrooms making it hard to sleep for light sensitive ppl and little children were loud at night. Also, there must be a school nearby as we were disturbed in the morning by outside noise.

location. 5 minutes from the Kotel

everything was great

Great location. The staff couldn't have been more attentive. Chef Jon and his team assisted me above and beyond with with my strict dietary restrictions.

A bit noisy.

Location convenience was excellent. And all the staff were very helpful.

There was some noise at night, especially the truckle of wheeled suitcases on the cobblestones.

brilliant location. nice building.

only instant coffee for breakfast. they really should change this, all foreign breakfast tables were shocked about this.

location

needs a bit of an upgrade but basically all good

the location and staff were great.

breakfast lacked of options for Americans