great location and very comfortable

Very friendly personnel, in the hotel and their restaurant!

The airconditioning in the hotel was switched off, so we couldn't use it in the room. We were told it was a matter of days, but with the city sounds around the hotel, opening the window during evening and night was not really an option for fresh air.

The hotel check-in process is extremely smooth and the staff exceptional. The hotel provides a complimentary glass of wine or coffee and there are complimentary bottles of water in the room. This is not typical of most hotels and very much appreciated. The hotel restaurant is one of the best in the area.

The breakfast quality has degraded somewhat from previous visits. The scrambled eggs and bacon were extremely salty and the variety of foods less than before. Also, the hotel advertises breakfast begins at 7:00 a.m. however when I arrived at that time, it was obvious that many individuals had already eaten. Many breakfast items were gone and it took some time for the staff to replenish.

We booked a room at this hotel because of the restaurant. It has been one of our favorite restaurants in Italy for over 20 years. This was our first stay at the hotel. The beds were very comfortable. Great shower. There was a small refrigerator which was convenient. Breakfast was good with a nice variety- even fresh squeezed juices. Plenty of free parking. It is a quick drive to town. Walking is also possible and there is a bus stop in front of the hotel.

We had booked a business twin room. A few days before we arrived (outside of the cancellation policy), they wrote to tell us that we could not stay in a business room because we have a small dog. We were "upgraded" to a larger room with a balcony on the front of the hotel. Unfortunately, rooms on the front face a busy street. When we asked if we could have a room on the back, we were told that all of those rooms were taken. We were also told that the train runs along the back of the hotel and that the street on the front is quiet at night this time of year (December). Although there was traffic noise all night, it was quiet in the room with the balcony doors closed. However, we were a little disappointed because we like to sleep with windows open and fresh air. It would not be a problem with the a/c in the summer months.

Nice clean room, good breakfast, excellent restaurant and free parking, what more can you which fore.

The room was spacious and had enough facilities for 4 people. The balcony was well-kept. The staff was wonderful and kind, the breakfast was great with so much variety, and the restaurant downstairs was amazing.

I loved the beds myself, but I can see how some people might think they are too firm.

The distance from the city centre which in reality is more 30’ and not 15’

It was clean and staff was helpful Staff in restaurant was great.

No ice machine, had to constantly bug staff for ice. Could not connect firestick to TV, mounted it a way to intentional block it. In todays world everyone who travels a lot takes a firestick with them as they stream services (VPN). Parking, and lack there of. During lunch/dinner entire lot taken by people eating in restaurant.

The hotel is generally a good value and the staff is very helpfull.

I used your laundry service. Terrible mistake!!!! The people doing the laundry used some type of detergent or fabric softener that left my clothes unusable. The clothing has now been rewashed 3 times, soaked in baking soda, resoaked in white vinegar and still the stench persists. I will probably have to dispose of 2 new dress shirts, a pair of dress slacks, 6 pair of socks, and 3 t-shirts. Do not use this hotels laundry service!!!!!

location, comfort, parking

toilet was not working ; kept running constantly. did not spoil the stay though

breakfast OK

pool section horrible. location bad.

Easy walk to the old town takes about 30 minutes. There is also a number 10 circular tour bus stop outside the hotel. Short taxi ride to the railway station.

restaurant

ligging ver van station en centrum