Everything was excellent , the man at the réception was great!

Nothing

We had such a grate time staying at the hotel!! It has a beutifull view, the room have everything we needed and more and most of all the staff is so kind and and helpfull. I really recommend hotel el maltese <3

Very kind, responsive and attentive staff

Mosquitos in the room

I liked the manager and staff. Good location. Yes! there are restaurants near it :-)Very nice A/C worked well. Place is calm and not noisy.

No complaint. I can't write anything bad because it was all good.

The administration is very kind and nice person. i will rate the hotel 10 out 10 for everything

awesome location and good bathrooms. fast and easy check in. awesome room view

it was extremely dirty as if they had not cleaned in months. linens were stained and dusty. spiderwebs everywhere upstairs, it needs tons of maintenance. It did the job since we only needed a bed to sleep on and a bath to bathe at but dad conditions. it has a lot of potential.

The privacy and the staff was very nice

The cleaning of the whole room and the a/c maintenance

location

Poor maintenance, terrible customer service, dusty rooms, leaks, humid smell, bad air conditioning, only cash was accepted, beds were old, smelly and not comfortable.

The room was spacious. Very close to the lake

The room was smelly, dark and it was loud. Next to a party place.

The location is close to downtown but still private enough

The facilities and the service wasn't the best

I precisely book this waterfront hotel to be away from the downtown noise and have a peaceful stay and get some beauty sleep away from the bar and party noise. Coming to find out there is extremely loud loud music on from 5 in the evening to 6am. And the hotel owner or the staff can not do anything about. You wont sleep here unless you can through war zone or i don't know, maybe you're able to turn off your hearing device

Extremely loud music from 7pm to 6 in the morning from the bar next door. Yes till 6am every damn night i stayed there. I didnt sleep for three night and ruined my mornings. worst stay ever to be honest. staff were nice. Room was ok. Im sure a rat family lived in the ceiling of my room. Particles fall efrom ceiling over the bed daily. Air Conditioning unit is maybe 20 years old. It took at least 2hr to make the room a bit cool to be able to stay in there. In addition the staff turned off my AC when i went out to lunch from the main electrical switch board to save money and lied to me saying that the switch shorted and was turned off. i came back to a boiling hot room again. Again stuff were nice its the owner that is a rude unprofessional person. First night i asked the staff about the loud music. I was told it will be off by midnight. They housekeeper live there or they know of this issue and clearly hiding it from me. Music was off at 4:30 am. Second night same. The guard supposedly went out and talk to the bar(s) to lower the music a bit. Music was off at 6am. No joke. Third night i lost it in frustration and wanted to move out at 3:30 am. And that is when they tell me they have issues with this place and unfortunately they cant do anything about it. I asked for my money back as i wanted to leave in the middle of the night. She said she doesn't have control of the financials and promised that her boss will do so in the morning. I left a review on booking and messaged the boss on the app asking for a full refund. He responded saying to delete the bad review and i will fully refund you. i responded the review is irrelevant to this situation. I slept for three hours. Asked for my money as im packing to leave. No one was able to help me and the boss not responding. Coming to find out he live in Italy and managing the place himself. Wasn't responding and instead called the cops on me saying i need to leave. Lots of bad energy. Avoid this place.

Very friendly staff, the location is great.

I was pleased with everything, while I stayed at this location.

The girls at the front were great. Check in was easy and smooth. The view from my room of the lake was incredible.

It was across from the lake and our room had a nice view. The hammocks were great. Bed was comfy, very clean.

It needs some repairs such as stairs leading to balcony rooms, and the free bicycles are pretty rough.

The location on the malecon is beautiful.

The bar next door had the music playing extremely loud, very late in the night, which made it impossible to sleep even with ear plugs.

The place and the staff

Booking said I was going to pay $23 but they charged me $28

The staff was very polite and helpful.

The staff were very kind and attentive and there was someone there to open the gate 24/7. The air conditioning unit kept the room cool, a rarity in other hotels around Granada. The location in front of el malecón was super convenient for visiting the beach, taking a cheap taxi to La Leona, walking to La Calzada for tons of bars and restaurants, or simply enjoying a sunset or sunrise at the pier.

The bed springs were a bit uncomfortable but that’s about it.

Angela was absolutely wonderful and accommodating, even walking with my husband to the restaurant at night to pick up dinner. The view is beautiful.

The rooms were a bit small but fine. There are only 12 rooms here so that was perfect.

The staff was friendly and welcoming. The hotel is pretty nice and seems to be well maintained. The wifi worked well and the air conditioning was excellent. Though I didn't use it, my room had a TV. The water pressure was also particularly excellent. The location is picturesque - across the street from the malecon and the port. Sunrise over the lake is beautiful.

The food is expensive - at least twice what you would pay in town for the same meal. Access to drinking water on site would have been a welcome convenience. The deal-breaker for me was that the hotel is situated next to a bar that played festival-volume music both nights I was there. Background-level music could be heard all evening, but I was able to fall asleep - that is, until they cranked the volume around 1:30-2:00 a.m. The second night, the music was still blasting as I left out of frustration at 5:30 a.m. to find someplace else to stay - the first night it seemed to taper off around 4:00 a.m. These were regular Tuesday and Wednesday nights - not Semana Santa or anything like that. The volume of the music was such that earplugs did nothing whatsoever - the concussion of the bass could be felt in my chest. I understand that Nicaragua can be noisy - I've been coming here for many years. But never have I encountered anything like this. My friend checked out of her room after the first night, and I wish I had done the same. My frustration stems from the fact that I selected El Maltese specifically because I read numerous reviews that explicitly mentioned how quiet and restful it is. This simply could not have been further from my experience. While I realize that the El Maltese staff may not be in a position to do anything about their neighbor's music, I certainly wish I had known about the situation before agreeing to pay a premium over other options in town to be in an inconvenient location with limited amenities where I would be almost completely deprived of any chance to sleep. But, if you want to go hang out with three or four locals and drink until sunrise, the place next door has you covered. In fairness, I have to hold out the possibility that these were isolated, outlier events. But, after observing the bar and its clientele, I must confess that I find that hard to believe.

* it was a nice location with the Malecón right in front of you and a short walk in to town. * the owner did his utmost to ensure our needs were met and any questions, queries or help we needed, he was eager to help us out. For example, both my partner and I work online and he ensured we had the best Internet connection so we could complete our work.

There wasn't anything we didn't like about the property. Occasionally the restaurant nearby played their music very loudly but that's not related to this property.