Nice modern facilities Good big BF. Perfect location Elevators.

Staff very friendly and helpful. Lovely outdoor bar and eating area. Secure parking for our 6 motorcycles Room very clean and comfortable Great location for exploring the Ring of Kerry and Dingle Peninsula

Slightly pricier the other hotels we stayed in over our 7 day touring holiday.

Breakfast was lovely. Porridge was a great option. We actually had our evening meal there also and it was beautiful. The staff were top-notch also. Only drawback was lack of parking but there is nothing the hotel could do about that due to location in the centre of the town.

Exceptional customer service from all staff. Breakfast was great, good service and very high quality foods on offer.

More plug sockets at the side of the bed - the only thing I could think of to improve!

Exceptionally accommodating staff and comfy beds

Hotel was a little noisy

Alfies restaurant was fantastic from the decor to the staff to the selection of food, great selection and everything we ordered was superb. The staff were so friendly and helpful and had a great atmosphere in the whole hotel and so central to everything.Our room was so comfortable and clean, great night's sleep. Couldn't find a single fault with our stay cannot wait to come back again soon.

Room very comfortable and clean. Dinner very good and good atmosphere in bar area.

Nothing

the decor and the beds

parking is tricky

Everything I couldn't fault it from it's location to how clean it is. The art work and pictures are beautiful every detail considered. The staff helpful and very friendly went out of their way to go that little extra. Highly recommend. A little jewel in Tralee.

Couldn't speak more highly of it

Mostly everything

While going in/Out front door got accosted by Ukrainian asking me to pay his bills and others just hanging about front door and would not move out of way

Everything! it’s a beautiful hotel and very clean. loved the atmosphere. The staff was so helpful and accommodating. my son and I traveled all over the southwest part of Ireland and this was one of my favorite places. I would highly recommend

A really nice hotel in a central location, reception staff very welcoming and helpful. We had a great evening meal which was good value, and breakfast was also really nice.

If we have one slightly negative observation, some of the staff in the restaurant were a little too casual, they were joking between themselves at some volume, and we noted them also making comments about other diners, which wasn't great.

location and friendly staff

Great location and breakfast options.

The whole stay was fantastic. Central location, breakfast was excellent and the staff were very helpful with any questions.

Friendly, helpful staff. Lovely atmosphere and decor.

Really lovely breakfast, great choice. Spacious, comfortable bedroom, lovely bathroom , good wifi connection.

No negatives at all.

The friendliness of the staff, from the front desk to the barstaff

The parking. It's not ideal that it's on a first come first serve, but the staff are so helpful to contact you when a space is available.

lovely all round

nothing.