Cheap prices and nice restaurant connected

Late checkout price is ridiculous. £10 per hour for a late checkout. So had to pay £20 extra. The whole reason for my late checkout was because I was on a night shift and only got back at 6am and needed to checkout later so I could have enough sleep. Despite the late checkout the maids tried to come into my room 3 times, which means I didn’t get much sleep in the end. Oh and there was a massive hair ball on the bathroom wall but apart from that it did the job.

Nothing

Broken Window frame and blew open in the night , bed had a broken spring and bed frame was broken , toilet leaked all over the floor , skirting board hanging off and smelt muddy

Room a reasonable size and overlooking canal, so very quiet. Breakfast good buffet on 2 days and freshly cooked on other. Eggs decent quality and cooked perfectly (white solid, yolk liquid), plenty of tea and toast available. Evening meals good with 2 for 1 deal, although carvery closes early on Sunday at 6pm so if you don't get there early, you can't eat.

The location was good for the airport that’s about the only good thing !

I could name many things but just the place overall was a shambles. The rooms : beds were very uncomfortable springs poking through, room was very dated and had tiles hanging off the walls in the shower,lots of road noise due to the windows been damaged/old. Food at the property:The food must have been the worst I have come across with everything been other over done burnt or tasting like a chip pan for the price of the food it was shocking also. Staff: staff at this property were very Rude that’s including the manager I and another couple asked if the tv could be turned over in the lounge and she said she couldn’t find the remote so she said she would look after waiting 20 minutes I went and asked again when all I got is no I can’t find it with no intention of looking and from the bar maid saying it’s not my job I don’t get paid for that the manager dose I must say they was one young lass that was trying her best with all these rude disinterested people around her.

The staff were friendly and helpful. They were quick to help when my room smelt of sewage from the shower drain. And on the second night too.

Appalling smell from bathroom shower drain on both nights of my stay. Bedside light bulb blown. Batteries fell out of TV remote - broken. Floor not hoovered. No hairdryer in room. 30 minute wait for breakfast on first day - skipped breakfast on second day as couldn’t afford to be late for work.

The Dinner we had was good and reasonably priced The towels were new and thick

The bedroom and bathroom were worn, not clean and needed refurbishment or a deep steam clean at the very least. There was an unpleasant smell in the room. The bed was uncomfortable with a wood board under my mattress and another person found bed lumpy. The bottom bed sheet seemed too small and hence was not fitted properly and I had to remake bed to prevent the sheet riding further down the bed. This resulted in me having to pull the bed out to refit the sheet and the corner skirting board and carpet were filthy and seemed not to have been cleaned for a long time. The curtains were rather thin grubby and poorly fitted. The carpet was worn and needed replacing. The pillows were rock hard The room was parallel to a very busy road so there was disturbing road noise

The reception area and entrance to the property has obviously been modernised and looks nice

The room was dirty, dusty, full of black mould and outdated. I didn’t want to touch the floor without shoes! The beds and pillows were extremely uncomfortable!

Staff very helpful and friendly comfortable room

Some breakfast was over cooked could do with more milk and tea in room