The location overlooks a valley the view is stunning There was a decent collection of books in every room LPs and an LP player

Nothing

Both the evening meal (Flammkuchen Province and Creme Brûlée) and the breakfast were delicious and beautifully served with plenty of colourful fruit. The staff were very friendly and helpful, lending us a charger for our phones and giving us tips on the best food combinations, which turned out to be spot on! The room was tastefully decorated and spacious with a fire and a vinyl player. The balcony had a little table and two chairs (chair cushions provided) and was perfect for sitting out in the sun or watching the sun set in the evening . The views were spectacular and it was so quiet and relaxing that winding down was extremely easy so that we came back rested, even after just a short stay. Wifi was also excellent so that we were both able to work in the morning before leaving. Both checking in and out was simple and staff were very relaxed about times - breakfast runs until 11.30 and you can pack up afterwards, before wandering over to the cable car to travel back down. All in all, one of the best stays I’ve had in a hotel in a long time and I can fully recommend this place for anyone needing to get away for a bit.

The only thing that wasn’t perfect about our stay was that the bed was a little too hard for me. If there had been an extra duvet in the wardrobe I would have used it as a mattress topper to soften the bed but unfortunately there was neither an extra duvet nor extra pillows in the room and no one around to ask for them. That would be my only suggestion for improvement.

Fantastic hotel up in mountains. Access via cable car - last trip from bottom kl. 18. So, at least when it is dark early, one stays up at hotel until dawn next day. You can walk down the mountain but we had a puppy with us, so this was not an option. Also there was no lighting on path, so impossible to negotiate in dark. Food and staff excellent. Room had balcony overlooking the mountains.We would definately visit again.

Everything was perfect. A few more outdoor lights would be nice, very difficult to take dogs for their evening walk in pitch black.

Excellent location Excellent staff Superclean Good organized , Evert thing you need, its there

I don’t know

Location is stunning Good meals Staff friendly Trying to make the cable car operator smile, it became a great game, we didn't succeed!

The breakfast starts at 09:30. Too late The evening meal ends at 19:00 far too early The cable car to the hotel ends at 18:00 no chance to explore the beautiful country side and enjoy an evening meal elsewhere and the town It was all fun though

Stunning view, beautiful hotel and room, awesome short and very helpful and friendly staff.

The most beautiful and unique location at the top of the historical hill. "Luginsland" room is very comfy, warm, well-thought-of hotel room, with a rustic furniture. Turntable with great selection of records, as well as many books in both German and English are also provided. Our balcony had a breath-taking view on the Bad Harzburg valley. Personnel was very friendly and although there were some misunderstandings due to language, most of them spoke good English. The surrounding area is great for hiking and we had planty of different tracks to follow.

The only thing that really bothered me was not the most comfortable matrace and very bad pillows, so it's good to bring your own.

Greatest view I have ever had at any place I have stayed. This is a must book for that reason alone. Sitting on your own terrace and enjoying the sunset and the view is just pure bliss.

Restaurant could have been slightly better.