We felt that staff were aware we were guests and tried to prioritise our evening meal booking by meeting our requests. All staff were very friendly and helpful. Lovely Spacious room, though we did book a deluxe . Good location to the river, activities & walking. Good food and drink choice both at the boathouse and nearby

The rooms were described as Riverside…. This isn’t accurate. The rooms are located behind the bar/restaurant with the car park in between! Therefore, “all rooms have a park view & a couple also have a glimpse of the river, depending which room you are in” is a more accurate description . On this, we were quite disappointed and felt that it , sadly, wasn’t value of the price we paid.

Room was definitely cosy price of the breakfast was fair, staff were lovely and attentive and it wad very clean.

No issues.

The location of the bar/restaurant on the riverside was lovely. The bar/restaurant staff were welcoming, friendly and very efficient. The location meant easy access on foot to Chester city centre, its history and attractions. The room across the car park from the restaurant was a good size with a good sized shower room that had excellent space to place toothbrush and toiletries.

I never really like to see dogs (other than assistance dogs) in places where food is being served. There were very few dogs whlist we were there. But on a hygiene basis this is something that should not be allowed. Just our opinion!

Loved the room decor and cleanliness. Staff at breakfast were also lovely

That we only booked one night!

excellent location. very friendly and welcoming staff

nothing not to like

Rooms were spacious and very clean

nothing

fabulous location, lovely room. ideal for visiting Chester

Breakfast was poor, we gave in our order and were then forgotten about, people who arrived after us had eaten before we were served. it was obvious they had forgotton our order and when eventually we had to ask they rushed off and when it arrived it was undercooked. I think the staff were very young and inexperienced, maybe an older person co-ordinating would be helpful.

The location was great, the breakfast was lovely, and the staff were very welcoming. The room was very modern and very clean.

There was nothing we didn't like - but maybe a fridge in the room wouldn't go a miss. Tea and coffee facilities were nice and always filled up, but sometimes it's nice to have a fridge.

clean, no noise and tidy with the personal ammenities. but no iron

across from the actual pub. managed car park no need to pay

Great location, fab and friendly staff and lovely clean and good sized rooms.

No bedside tables made things a tad awkward.

location great for a short walk into Chester .. lovely clean modern room .. friendly staff and good breakfast

our toilet had a sewage smell but not all the time works are being carried out so could have been the cause

It was in a good location and the rooms were clean and the staff were very friendly.

The breakfast included wasn’t very good. The bed especially pillows were not very comfortable.

Near to town to walk.

Tastefully decorated and staff were incredibly accommodating and polite. Shower pressure was amazing.

Bedroom needed a very good dusting. As there was dust webs everywhere and all over the edges of the headboard and tv and the boat seats stuck on the wall. Toilet seat needed to be bigger as my skin was touching the toilet rim. Mattress bent down on the edges meaning during the night I kept sliding off the bed causing me to wake up. Small changes would make this place exceptional.