Location near metro line

Taxi not allow to go to main entrance due to overparking in front of hotel. Have to carry heavy luggage ourselves as hotel don't have bellboy service. The safety box is located too low on the floor. Very hard to see the number to set it and need to bend low to set password no Lift can only take 4 to 5 persons only ,always overload warning comes. So have to wait 2 to 3 rounds to get into lift. No mini fridge. Room wall paper is tearing out.

Near metro station, clean,big room, good lighting, keeping room very helpful

Staff no speak English only use translation application, from my room I can listen to all discussions in the other room

Breakfast was good, Good fruits and cofee. Location is good not far away from Canton trade fair and Bus service was also good.

In breakfast you get everything is cold.

I actually stayed in this hotel last year (liked it), however my contact in Guangzhou wanted me to stay in another Hotel Vienna that was closer to his workplace. This Hotel Vienna agreed to refund me the booking on request from my contact and as I requested the cancelation close to when I booked. Very honourable and trustworthy would be my comment.