Room and breakfast good

Possible integrity issue

Micul dejun a fost consistent si diversificat. Personalul foarte amabil. Camera a fost curata, patul confortabil iar pernele excelente. Dusul incapator si apa calda imediat.

Un pic cam frig, am incercat setarea temperaturii la 25 grade dar temperatura nu a crescut. Nu am avut halat de baie. Televizorul nu se putea conecata la wifi pentru aplicatii mobile.

I greatly appreciated the location, the provided services, the quality of the food, the efficient Wi-Fi, and the spaciousness of the room, which even allowed for the addition of a second bed for my son.

The air conditioning system wasn't adequately equipped to handle the surge in heat we experienced. As a result, the room temperature reached 26 degrees, and the air conditioning unit would cease operating every 60 minutes. Also on one evening, the parking area was fully occupied, necessitating us to park on the street.

We liked the hotel very much. Everything was perfect. Our dog didn't even want to go home. We felt at home.

SPA, staff, location...

Clean rooms, quite

They don’t have rice milk in the breakfast

It was a last minute choice and the hotel met our expectations. Breakfast was very good and the bar is very cosy.

We were basically left alone with our luggage and had to take care of it ourselves.

room, entire hotel

reception staff, they don't know how to talk to people, they kind of take your ID for scanning without telling you they are doing this. this is not legal. when I asked what they are doing, ''this is the procedure''. this is the reason for thinking twice if i return or recommend the hotel.

all is ok!

Cosy, new hotel. Excellent facility. City centre near by.

yes

all

Large room.

Disappointing meals, disappointing staff.

thank you

Great location very close to the city center. Free parking for hotel guests, helpful staff.

The hotel building is a bit boring and not pretty to look at, but from the inside it's better. :)

The hotel is very nice with a lot of amenities.

I was very happy with the size of my room. Only feedback is that my bed was a king size but I go two small beds put together. I feel in the middle a couple of times while sleeping.

The room was spacious and well-appointed. More generally, the property was OK, and the location was good. However, the staff is some of the worst I've encountered, and their behaviour was shocking. Forget about any trace of hospitality; everyone we've dealt with was arrogant, rude, and some were hostile. To illustrate, we were first denied entry into the parking lot upon arrival. After some time, we were told that the parking is full, but were allowed to drop off our bags. However, as we pulled over and started unloading our luggage, several parking people began yelling at us, using expletives!!!, and asking us to leave immediately. As far as we can tell, they wanted us to instantly free up the parking place just in front of the entrance for someone with a big expensive SUV --with local plates! When I asked the front desk about the parking situation, they claimed, "many local people have sauna and gym subscriptions and are allowed to park"; so we, as paying guests, may have to park elsewhere. When I pointed out that the terms of the reservation included parking, he first denied that was the case; then, eventually, he rolled his eyes over, took our car licence plates, and said he was going to call us once a parking place became available (he never did, we figured it out). The above is just one concrete example, but it is, unfortunately, representative of all our interactions with their so called "staff". So in sum, the room and location were OK, but unless you would like to be shouted expletives at (the parking people literally swore at us!) and be treated with contempt, do yourself a favour and avoid this place.