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The staff were the highlight of our stay, picking us up from the Kawaguchiko Station and giving us advice beforehand on the best way to get there. They took us to a supermarket on the way and were very friendly the whole time. The cottage had so much space with two floors and a kitchen. The location was ideal with only a few minute walk to the lake with scenic views of Fuji san. The nearby area was gorgeous and well worth having an evening walk. I wish we had had more time there.

The staff is friendly and can adapt to last minute change, free bicycle ride, so can ride on the sunset along the kawaguchiko lake. They provide pick up on the kawaguchiko station which helps alot.

The location is a bit hard to reach using bus, start pick up only at 09.34. I think using car is preferable to stay here

The host were all so incredibly kind and accommodating! I went with my group of friends and we were so grateful for the rides to and from the station back to the cottage. They also drove us to the supermarket when we wanted to do a barbecue which had an additional fee for all the set up not including the food. They were incredibly punctual as well. Having the house to ourselves were great and it was in excellent condition. The view of mount fuji from the window was stunning as well and the location itself is very quiet and peaceful. They also lend you bikes for free and you can bike to the park near there that gives an even better view of fuji.

There wasn't much we didn't like to be honest haha. But if you are a person who can't fall asleep easily, there are a lot of insect sounds at night. Also you should mind how much noise you make after dark, but that isn't anything out of the ordinary for us so we didn't mind.

Nice view, convenient layout, and very clean!

The bedding was a little inadequate, and the kitchen utensils were sparse. Also it would have been nice to have a couple comfortable chairs in the house.

The location is excellent

All good for this house, its suitable for 7 of us, even up to 10ppls

Free shuttle service with hosts personally picking us up at the station. They were very friendly and accommodating in regards to luggage storage and check in time. On a clear day you can even see Mount Fuji from the bedroom! Free bike hire was also a perfect touch as it gave us a chance to have a ride around the lake. Overall an excellent place to stay.

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A wonderful place to stay, great location, a great size and the check in staff were very friendly. I'd highly recommend staying here.

The only thing that stopped it from being perfect were the thin walls that meant you heard every time a neighbour went up the stairs or moved a chair