The staff at the hotel was absolutely wonderful - from airport pickup to coordinating trips and tuk-tuks to working the restaurant - amazing! The grounds and ambience truly enhanced the Cambodian experience. And the pool was gorgeous. The location is easy to access the downtown (5 min/$2) and 20 min to Angkor Wat (recommend booking through the hotel).

While we were very comfortable, the rustic feel may not be ideal for everyone. It’s really not too rustic. Breakfast was very good, not great.

Todo fue espectacular, estuvimos en la habitación con piscina privada, todo muy limpio y cama cómoda. El servicio del personal fue maravilloso, en especial Thy, súper atento a nosotros en todo momento. El desayuno 5 estrellas! Hotel con encanto en la naturaleza, muy recomendable!

Le calme des chambres et la gentillesse du personnel ainsi que les propriétaires. Vraiment le top.

Vraiment rien à dire.

We loved everything about this place! The staff were very friendly, attentive and helpful—always with beautiful smiles! The resort is like a beautiful garden. We were lucky to have our room upgraded to a villa with pool, though all the rooms (villas) looked lovely. The restaurant had good food for decent prices. I would wholeheartedly recommend this hotel to anyone.

Beautiful pool by the dining area. Rustic setting.

We booked 4 nights at the Authentic Khmer Village resort advertised as a 5 stars hotel. It was also more expensive than a lot of other 5 stars hotels in siem reap. We mistakenly believed that the 5 star claim with a higher cost implied a higher lever of comfort. We booked a 2 bedroom villa with a private pool. The resort outside is beautiful like the pictures but the villa smelled of mildew, the beds were extremely hard, the shower had no door or curtain and was very dim, without privacy. There were bugs, spiders,and mosquitoes inside the room as well. The room ceiling has cobwebs and mold/ water damage cracks. We were very concerned over the amount of mosquitos and bugs as it is known to be an area with endemic diseases carried by mosquitos. The bridges and elevated walkways around the resort are not gated and many planks were cracked which is not safe for our young children. We spoke to the manager asking for a cancelation of the next 3 nights and a refund, because the hotel was not a good fit for us both in terms of safety and comfort. The manager said he checked with the owner, he would not refund us but offered to switch us to a different room. When we visited the other villa, there was the same problems of bugs and mildew smell... not the comfort we expected for the price we paid. We stayed another night but again didn't feel safe or comfortable. So we decided to check out anyhow losing our money. In the end we moved to the Park Hyatt and had a truly amazing five star experience for an actually lower nightly rate. This is a fine hotel so long as you are expecting a camping cabin/bungalow type experience, not a resort, and there are many better hotels for less in the area. It was a disappointment because we usually choose hotels which make a fusion of nature and luxury but this one failed.

The grounds are beautiful

Many insects, unsafe walkways, aged and lacking maintenance. We booked 4 nights at the Authentic Khmer Village resort advertised as a 5 stars hotel. It was also more expensive than a lot of other 5 stars hotels in siem reap. We mistakenly believed that the 5 star claim with a higher cost implied a higher lever of comfort. We booked a 2 bedroom villa with a private pool. The resort outside is beautiful like the pictures but the villa smelled of mildew, the beds were extremely hard, the shower had no door or curtain and was very dim, without privacy. There were bugs, spiders,and mosquitoes inside the room as well. The room ceiling has cobwebs and mold/ water damage cracks. We were very concerned over the amount of mosquitos and bugs as it is known to be an area with endemic diseases carried by mosquitos. The bridges and elevated walkways around the resort are not gated and many planks were cracked which is not safe for our young children. We spoke to the manager asking for a cancelation of the next 3 nights and a refund, because the hotel was not a good fit for us both in terms of safety and comfort. The manager said he checked with the owner, he would not refund us but offered to switch us to a different room. When we visited the other villa, there was the same problems of bugs and mildew smell... not the comfort we expected for the price we paid. We stayed another night but again didn't feel safe or comfortable. So we decided to check out anyhow losing our money. In the end we moved to the Park Hyatt and had a truly amazing five star experience for an actually lower nightly rate. This is a fine hotel so long as you are expecting a camping cabin/bungalow type experience, not a resort, and there are many better hotels for less in the area. It was a disappointment because we usually choose hotels which make a fusion of nature and luxury but this one failed.

Everything

Nothing

Great service from the staff, all very helpful