It was so luxurious

That I couldn't afford a second night

Nothing

I had a truly appalling experience with the hotel staff. My wife was knocking my room door trying to get into the room when a male guest next door came out at 12:30am and began to abruptly abuse and insult my wife for 20 minutes. Terrified, she did not reply back as she was threatened and insulted repeatedly at night standing alone outside the room. We had informed the manager on duty shortly 15 minutes after after my wife was trembling and aghast from their inconsiderate response. I went and informed the Manager about the case particularly stating that I would like firm and appropriate action and also the authorities involved if I needed to. However the managers repsonse was that they have several intoxicated guests in the hotel and they told me they “assume the cameras were on” and caught all of it happening. Despite that the Managers in the hotel still let the guests check out the next day, and there was absolutely NO such action taken. Truthfully, a hotel like like this should not be running if the staff are not matured enough to handle such situations but more importantly they shouldn’t have any security if the security team cannot deal with such individuals or have the guts to.

The location is good, the overall impression is really good, and if you compare all other Aussies hotels this one is valued for the money

The price is a bit higher than it can be. All other next-door facilities such as Pubs and restaurants are a bit more expensive than the average in the Perth area.

Not as good as it used to be. Couldn’t really get a drink after 8pm and just landed from Uk poor

As above

View was awesome. Room was comfortable. Room service was quick. Staff were very nice and helpful. Location was perfect for going to a show at the Crown Theatre.

Whenever i come to perth always stay at crown.Never disappoints.

The setup of the room

Coming into the room to a completely dead iPad and having staff ignore my request to have it replaced, went downstairs to the concierge only to wait another hour for a simple iPad replacement, I work in this industry and know this is not the industry standard, need better trained staff

The view from the studio room was amazing

There was nothing to dislike.