The location was amazing - right in Namba, but on a quiet-ish street, and the staff were very nice and helpful. Also, the breakfast was thoughtful and tasty -- there were 3 different menu options ranging from japanese to western to pick from each day. I didn't rent any bicycles, but that probably would be awesome. I liked my room, and the fact it had a desk. somewhere to sit other than the bed -- I always forget to look for that in hotel descriptions, so it's really my fault when i don't get it, but it's a nice thing to have in a hotel room after you've been walking all day.

It really was an excellent stay, so this is not a criticism - just something i noticed in different hotels across Japan - that would've been nice -- a smart TV. Not that I was in Japan to watch TV, and of course i didn't expect to find any english (except maybe bbc news?), so it's not a complaint, just an observation. It was nice in other hotels to be able to pull up YouTube and watch videos about the city or whatnot while I was getting ready.

Check-in was very smooth. The staff were extremely courteous. Room was cute & cosy, all the basic necessities were met. The sink took a bit of getting used to - was an interesting set up. Overall it met expectations.

There was a daily towel replacement service. However we didn't always require the new towels, so if there were a way to inform the staff that they were not needed it would have been good so that we could help to save the effort & water, etc.

Amazing location. Although caveat is that the hotel itself is in an alley easy to miss.

Rooms were extremely congested, rooms were not cleaned during our stay probably because one reception staff misled me about what I was supposed to do to get my room cleaned. He asked me for a date when the room should be cleaned, (which I gave him) and told me that rooms were not cleaned everyday, which I found odd. But I think the staff rely on the "Clean my room" magnetic signs that you can hang outside on your door. Also did not know what to expect with the staff on the reception. Some were friendly and cheerful, others a little busy with their own troubles, so I found it best to avoid them unless necessary.

Location

This is the second room I booked last min as the compact quad room is just too small for 4. Surprisingly was given the family room which I requested the night before when told was available after my night 1 in the compact room.

The location is good. Near to Den Den, Dotonbori and shopping streets.

The compact room for 4 is just too small. The 2 beds are less than queen size. Was told that the bigger room is only available after Night 1, wanted to pay for upgrade but was told to pay full price instead of top up. In the end, I made another booking and end up was given the family room and pay lesser than the original ‘top up’ amt.

The hotel's location and lobby were excellent, and the staff were friendly.

The accommodations showed signs of aging, and there was an unpleasant odor, reminiscent of kitchen oil, coming in from outside. The room size was a bit cramped for four people, though our discomfort was largely due to our misjudgment. I wouldn't recommend it for a group of four, but it could be suitable for a couple.

Tranquilidad y ubicación

Sin aviso para la reservación del desayuno y llegamos como a las 11 de la manana temprano y no nos han dicho nada, tampoco en la noche Nos quedamos sin desayuno y fuimos a comer al restaurante Nagi en un otro hotel : namba oriental hotel

Location is close to everything

The room looks not clean. No room cleaning. If the water comes more than exiting, it will flood and toilet gets so wet.

地點很好

空氣品質不好

Good location, near to a lot of establishments and to major roads and stations. Room is just enough for 4 people

Small bathroom but that's common to all hotels in japan. No view. Not sure if you can ask for water to refill your water bottle

Perfect location and staff. Breakfast was really good

Really small room and not cleaning service

Location

Nothing.

good location

The air conditioner sprayed water into the suitcase on the first night, dripping water for three days

Location was fantastic. There were lots of restaurants and shops in the walking distance. The hotel building looked really cute from outside although the rooms were old and tiny. The staff were very friendly and we really enjoyed the stay.

nothing

everything is great

nope

I like the cleanliness of the hotel, the wonderful accomodating staff and comfortable quiet room.

A bit hard to locate at first but once you get there everything is accessible.

The ease of check-in and the cleanliness. Location is quite good.

The room is small that only one person can open their luggage at a time.

Location was amazing, Close to all stations Very easy to get around Staff was amazing, I lost my bag in the train and they made the necessary calls and I got my bag back. Thank you to the staff we loved out stay you were exceptional

Very clean and homey and close to everything.

Nothing.

This is a great, centrally located spot to stay in Osaka. While we were only there for one night, we were able to walk to many of the sights easily from the hostel, as well as bars, restaurants and great nightlife. I have an allergy to feathers and while the staff did not have any hypoallergenic options available, the staff did "make" a pillow for me out of a blanket and a pillowcase and brought up extra blankets for me to make sure I was comfortable.

A note here about the lack of hypoallergenic options - something to note to reach out to them far in advance if you have a specific need. Additionally, the room was really tiny...the smallest of our entire stay in East/South East Asia. But that said, if you don't plan to do much more than sleep in that space, it's a great option to stay in the heart of Osaka.

It was my 2nd stay there, and everything was perfect like last time, from the second I entered the hotel until the time I checked out. Thanks!

Everything was perfect :)

very cute hotel tucked away on a side street away from the business but still very close. the beds were comfortable

the property overall could have been maintained better but it was still a wonderful stay

Great location, short walk from main attractions and train station. Trendy hotel with comfortable beds.