The view was awesome...

The air aircondition the first day isn't working very good and they don't show be so worry about it.

It needs a full renovation.

The hotel’s location is perfect with amazing view from the room as well as from the private jacuzzi on the terrace! Definitely recommended!

Sometimes we felt the smell of donkeys cause by the hotel is right on the way (steps) from the Fira old harbour. The hotel always clean up before them, but the next 50m is common area! It should be the responsibility of the town and/or “donkey service”. Otherwise in the our second day, this (smell) was to becoming a part of Fira’s feeling.

Great location and view.

Panorama View

No welcome water in room, light should be installed at the sink in washroom, Whirlpool wasn’t clean, A/C wasn’t good enough in this heat, should be improved, included breakfast should be detailed… Restaurant is very expensive, the rates needs to be reviewed

BREAKFAST WAS GREAT, STAFF VERY FRIENDLY AND HELPFUL, CLEAN ROOMS, GREAT LOCATION & VIEW

THE STAIRS , POOL DIDN'T WORK

Kratiras view was fantastic. Its location is ideal as you have a balcony with an uninterrupted view of the sunset, that is quite secluded, but also within the heart of Fira only 5 minute walk to supermarket and bars. Unlike many of the other places we saw as we walked around Santorini there was no one walking immediately past your balcony which is a big win. The private plunge pool was also fantastic and we just spent most of our afternoons on the balcony in the pool enjoying drinks away from the packed crowds in the afternoons. In the evening we could turn around and see all the restaurants fill up with people desperate for a sunset view while we could just relax with our perfect view already! We read the reviews before booking here, to address some of the things we had been a little bit worried about : -Yes it is next to the Donkey trail, however this did not bother us at all, you could occasionally smell a whiff of the Donkeys but that is the case in half of Santorini. -The pool was cleaned every day, twice some days, yes the actual tiles were a little discoloured but that is just what happens over time, the water itself was pristine and we had no issue spending all our afternoons in it. -There are three levels of rooms if your are on the first or middle room on each level the other guests on that level do walk past your balcony to get to their room, however, your entire balcony can be viewed by all the people on the cliff taking photos and in the restaurants eating anyway, so it's not as though the very infrequent walk past of another guest ruins any privacy. -It is not hard to find, like all towns built into a cliff there are a series of pathways and staircases to get there, but this was by no means difficult to navigate. We had good communication through the booking.

Not a negative at all, but if the hotel wanted to improve when they next upgrade their sunbeds they could get slightly more comfortable ones. Having said that we sat on ours for hours and we were also provided with a second sunbed when we asked for one on our arrival :-)

The location, the view, the breakfast, staff were friendly and room was clean.

Room was a little smaller than expected.