The location and the trip to DOLAROG is beautiful. The staff are very sweet. The view is magnificent. BUT

I feel very sad writing this review because I feel sorry for the staff who you could see felt uncomfortable about the state of the place. We felt completely cheated by this booking. The owners are getting away with sub standard service because one can only book through booking.com and once there you are at the property you are trapped because you cannot phone any taxis to fetch you. You are at the mercy of the resort to take you back to the main road to find a way getting back to town. We asked for airport transfer which we didn't get. We asked for twin beds but got one bed so I had to share a bed with my son. We left after one very uncomfortable night filled with Moscuitoes and an aircon and fan that sounded like a jet engine. Moscuitoes are part of nature but in a jungle environment in a resort that charges a lot of money one would at least expect a moscuito net. After explaining why we were would prefer not to stay we were made to pay for three nights because we booked. The only way we could leave the property was to pay for the extra night and wait a very long time for a very grumpy owner to get back to the resort so he could Gholf cart us off the resort to the main road where we were made to find a way to get to another place to sleep.

It was exactly what i was looking for quiet relaxing one of my best holidays. Staff as well as the Owners very Helpful.

the property is ver clean. the hotel staffs are so nice also the view is breathtaking the resort itself is Nice and very relaxing

its just the electricity is limited. they are generator powered so there is a cut off time for the electricity. i think they turn pff the power in the morning and it will resume at dawn.

the view is amazing and the cottages on the beach are amazing.

the food could use a bit of work.

Excellent location. So calm and relaxing. Magnificent views.

Nothing to mention.

The location right at the beach is nice. That's about it. Some of the waiting staff were nice. Food was ok but, like everything else here, totally overpriced for what you get

We didn‘t realize that all those good reviews dated prior 2020. Considering ourselves "low maintenance & low expectations" travellers, we booked the "garden room". For 5200P (100€) a night, which is a massive price for this area. For this you‘d expect that at least minimum standards of hospitality are met. We don't need luxury, just a working shower, toilet and a bed you can sleep in. But we were wrong. In other places you'd get a suite for this price - here you get a worn down shed. First room, lights were not working, toilet was not working and then the shower broke. We got the neighbour room. Felt like being put in the dog barn with a mattress that makes you prefer to sleep on the floor. Toilets still not really working, same for the shower. We had to complain again (and we hate doing this) and got told it was our fault, had we booked the "cheapest" room. Complaints were handled via the kind waiting staff, for which we felt so bad. She was sent back & forth by her manager sitting in a room nearby not speaking us directly. After asking the 3rd time, she finally got out her hiding. Her very nasty answer was that we were just trying to get a free upgrade. No. We just wanted to be treated as guests and to have a strict minimum of comfort, especially looking at the charged price. As she did not want to help us, we proposed to leave the place taking back the money ONLY for the remaining nights and even paying the booking fees for the full stay. We had to pay cash upon arrival (which should have already made us feel suspicious). She didn't want to give us anything back ("You have to check with booking" Haha - without internet and having paid cash to you, what a joke) nor help us - so we were forced to stay. We went and took a mattress out of another room ourselves, to at least be able to sleep a bit.

We loved the location of the properly being right on the sea front. The staff were very friendly and helpful. The breakfast was good but we feel there needed to be more of a choice for lunch and dinner.

It needs to have hot water available for people to shower with.

every thing,

not worth mentioning

The view, and relaxing environment , plus it's really quiet. Food is limited, but it's delicious

The staff order process needs to improve, we were consistently following up with our order to be able to have it

The location is right at the beach stretching for 100s of meteres. The location is very secluded but with a walking distance [1000m] to Vanila Beach. Houses are very comfortable (no fridge due to power being limited to 2hours a day and between 6pm and 6am)But you really don't need power in such a stunning place.

Nothing

I love love the resort. Staff were so friendly. Food was AMAZING!!! My girlfriend grew up in the Philippines, and she says it's one of the best filipino food she's ever had. Resort was quiet and beautiful. It's a perfect place for families and couples. It was the best place to stay to experience Palawan. :D

Cleanliness of the rooms can be improved. I had many insect bites all over my body and it was not mosquito bites, my girlfriend had a few. Not 100% sure, but it may have been bed bugs?

We like the service of going out

Food should have at least unique dish