La ubicacion

Prácticamente nada me gustó.

Excelente para descansar Me agradó la estancia

ATENCIÓN GERENCIA - Tienen tarea y no pueden seguir perdiendo puntos, porque pueden reprobar. Con un poquito más de supervisión y control los huéspedes querrán repetir la estancia y recomendarán el hotel.

Staff very friendly.

It’s a good place for relaxing

The air conditioner wasn’t working properly and there wasn’t a big variety of food and drinks.

Nothing

Everything

Most likely the drinks and food.

The pool close too early

Well the shower head keep on falling apart. My door couldn't close I have to call maintenance several time to fix it. Food was ok but I think they need to better job to keep the property in better shape. Definitely needs some renovation. But staff was over all great. Beach is nice.

Well the shower head keep on falling apart. My door couldn't close I have to call maintenance several time to fix it. Food was ok but I think they need to better job to keep the property in better shape. Definitely needs some renovation. But staff was over all great. Beach is nice.

The food was fantastic for Dominican resorts. The staff is the best I've experienced. Upon arrival I was greeted with an ice cold hand cloth and beverage. Both were greatly appreciated!! GREAT FIRST IMPRESSION. There was absolutely no line at our 4pm (hour late. Check-in is at 3pm) arrival time to check-in. At every other resort we had to wait in a 20-30 minute line which always is turbulent. Not this time at Blue Bay. The buffet was great! Fresh delicious hot food. 24/7snack was a HUGE highlight. The 24 hour snack bar is at the beach. From reception-janitor the staff was just perfect. Blue Bay resort Puerto Plata, I'm extremely happy with what you doing there! Great job! Ohh, I almost forgot to mention a VERY important characteristic to the resort. Blue Bay is an ADULT ONLY resort that aims to please the mature adult crowd. Another plus, the resort was not overly full. And lastly, the property is positioned on the PERFECT stretch of beautiful beach. TOTALLY private (with the exception of beach vendors), clean, perfect amount of covered beds and beach layout chairs. Both the beds and chairs had a canopy to shade residents.

If I had to mention something it would be the hair shavings my wife found in the shower. The hair and a couple other indicators my wife found brought us to the conclusion that the room had not been tended to just prior to our arrival. The mini fridge didn't function well (warm drinks), there was no coffee to make In the coffee machine. It was clear that a staff member or non-guest stayed in the room and didn't have it properly cleaned and stocked before our arrival.