Ruime kamer, elke dag schone handdoeken, kamer werd elke dag schoongemaakt, vriendelijk schoonmaakpersoneel. Eten was uitstekend, vriendelijk personeel tijdens ontbijt en avondeten. Pracht locatie en volop gelegenheid om te parkeren. Iedere avond een ander menu, kwaliteit was uitstekend. Saladebar was top.

perfect buffet breakfast

It could start at 07:00 iso 07:30

Very good breakfast with a large selection of food

They only have buffet for dinner, you need to reserve this the day in advance.

The pool and spa facilities are great. The staff are lovely. Generally speaking the food is very good.

It would be good to have more options for vegetarians and vegans, and have clear labelling on the buffet food to show vegetarian/vegan options.

Comfortable room quiet and the bed was great although one slat was broken and kept coming out at the bottom. Spa facilities and pool are really nice and its a good set up with children over 6 yrs as you can use sauna and steam room and one adult can watch kids its all in the same area so works well. Does get busy though!!

Worried about charging drinks to the room, you get an information sheet on arrival and it advises to get signed receipts from the bar. When we asked for these the bar men seemed reluctant to give them to us. We ordered drinks to our room at dinner and all was fine apart from one night we were charged 10 euros for Merlot we didnt order. On departure i asked for this to be removed which it was no issue. Would have given 10 rating if not for the 3 minor issues 1) broken bed 2) wrongly charged wine and 3) bar staff not very happy about us asking for receipts. Ideally if receipts could be given as standard at the bar this would resolve the issue. 😀

All the food - breakfast and dinner - was outstanding - amazing choice and great taste the pool and hot tub - perfect after a day out walking the staff were very friendly, polite and helpful

slight cigarette smoke smell in the bathroom

The breakfast and dinners were superb as were the staff. The bar was very reasonably priced. Spa facilities were also great.

No walk in shower in family room but not the end of the world.

The view from the balcony was perfect. We had a view at the Wilder Kaiser and it was really beautiful. The apartment was very spacious and clean and we really liked it. Regarding the breakfast - it was amazing - it is impossible to try everything and the quality of provided food is excellent. Staff is really kind, helpful and polite - you can count on them all the time. We really recommend this hotel to everyone who would like to spend some days in Ellmau - especially for Bergdoktor's fans! :)

There was no place at the hotel's parking, but we have been informed that we can leave the car on a public parking located about 100 meters from the hotel. In the apartment there is no washbasin in the toilette, so you have to go through all of the rooms to wash your hands in the bedroom's bathroom.