Pregunté si me podían poner una cama doble y cuando llegue ya la tenía puesta.

1.Manchas de sangre en las sábanas 2.Bastante descuidado la zona común del ala de mi habitación, todo el camino lleno de hojas secas. 3.El soplador de 9:00 a 9:30 , en la puerta de mi habitación.Agradezco que lo limpien ,pero no que sea a las 9 de la mañana y media hora en mi puerta.

Era un hotel a pie de playa, muy bien ubicado. El trato del personal muy bueno, y todo estaba muy bien cuidado. Los cocteles estaban buenísimos.

La única pega que encontramos fue la comida del bufet. Había poca variedad y lo que había tampoco estaba exquisito, era todo muy correcto. Entendemos que la poca variedad se debe a que estamos en temporada baja, por lo demás super contentos.

La ubicación, las piscinas, los jardines, la amplitud de la habitación, los salones del restaurante son grandes, hay bastante variedad de comida. Recibirnos con cava es muy agradable.

TV bastante pequeña para el tamaño de la habitación, cuarto de baño antiguo y sin separación de ducha se inundaba prácticamente todo, las almohadas incómodas y el edredón pequeño. Deberían avisar que la playa está en obras y prácticamente no hay playa. Que no tengan bebidas como Aquarius, Nestea o el equivalente es un poco extraño. El mojito con cubitos en vez de con hielo picado no es lo mismo.

Si

Las almohadas

Sehr gutes Essen

tasty food, themed dinners, garden, animations, shows and performances

humidity in the room, sea view = garden view, bathroom, boredom at the pool, no sunbeds on the beach

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Food Entertainment Sport possibilities Location

Pool, the garden, the location.

The renovation, reconstraction work was VERY loud during day and night. It did stop 2 a.m and started 6.30. a.m.

lovely gardens, nice rooms, helpful staff

nothing

Superb hotel, fantastic food (half board and all inclusive options), great attractions, cosy and calm place.

Hotel is a bit far from touristic places. You may need a car to reach them.

lots of facilities and very comfortable

You had to pay 15 Euros to park on site and there was no tea or coffee making facilities in the rooms.

cheap and nice pools and lovely beach great shower !!

faffing with getting pool towels

great location

it is of course a mass tourism Hotel

Nice location just next to the sea. Large terrain and well mown grass. Nice singing birds.

Food is quite industrial and almost everything besides of vegetables and fruits seems to be preprocessed or frozen.

Amazing off peak discount price Great facilities Buffet dinner high quality

A little out of town

Loved the space, the pools and sunbathing areas. On half board and found drink prices and wine list good.

Not made to feel terribly welcome . Got a destinct feeling English are tolerated rather than welcome. Despite owning a house locally for 20 plus years i know this is not typical of a local village. So must be there experience of.

The staff in the restaurant and bar and the cleaning personnel were very nice and friendly. However, the reception staff were rude, unfriendly and not helpful. It takes more than 20 minutes to check in each guest: truly slow. I had extended my stay for one night before I go, and I sent an email and requested to stay in the same room. Although I asked them before I go and upon arrival, they made me move to another room. I was with my mother who is elderly and my son, who is a toddler. I asked them not to change the room and they said they will talk to their manager. After they talked to their manager, the attitude of the reception desk was with minimum compassion and very rude. To my understanding, the manager/owner of the hotel only cares about the money he is taking home and he does not care about the quality of service and soft skills. Usually, if you ask the receptionist to request a favour from the manager, you will get a polite and concerned response, even if they reject your request. In the case of this hotel, my request to not change the room ended up in a very rude and unfriendly attitude from the staff. The hotel was nice, but the attitude of the reception desk, (under the supervision of the manager), turned it into a bad experience. Would you enjoy being in a nice place and spending your money but being disrespected?

spa. an pools.

the staff very rude. on check in. had to speak to the manager. must say he was spot on took control sorted the room. gave us a upgrade couldn’t fault him. I must say the food was poor. breakfast an dinner. I really thought it was going he nice food. but just a cheap buffet meals mostly cold

Beautiful place, very clean and taken care of. Fantastic staff, always very nice and helpful. Delicious food, even with such a big variety, every day there was something new. Big and comfortable rooms, with lots of space. Highly recommended hotel! Would like to come back

I just feel that we “overpaid” for the All Inclusive access. There are different “meals options” to book, maby it is checked during the busy season, but nobody was controlling it at the end of September. Everyone at all times was using restaurant and the pool side bar and food, that was supposed to be only for AI guests. That felt really unfair towards the people who paid extra money…

all amenities close by and safe for children

had to pay to park our car

everything, it's very relaxing, with the possibility to do a lot of sport. food was very good, coffee is terrible

the animation is basically non existent, but we didn't really mind, since for us it wasn't important

The food is quite outstanding in terms of quality, choice and presentation. We find the staff incredibly kind and helpful at every level, and we thoroughly enjoy being able to dip into a host of different activities and entertainments. Yes, the pool is fab too. It’s great that there’s one for the little kids too, so they don’t have to put up with us adults splashing around!

One teeny weeny criticism is the pillows. I just couldn’t get on with mine. Husband commented that his wasn’t very comfortable either. And personally I find the mattresses a bit firm.