Very nice hotel, very good location, near the biggest shopping mall, and they have free shuttle bus from Airport, after all of this, the price is reasonable.

nothing

Loved location, services, airport free shuttle and breakfast. The room was perfect

breakfast and room service are good. friendly staff. Location nice restaurants.

Reception very busy and arrogant, not all of them. I have witnessed the irritation of people and myself, most of the foreigners that do not speak the local language. You don't feel welcome THAT ALL....

Excellent experience at Guayaquil during Medical meeting Hotel,people ,facilites All profesional ,charming and cómitres to do our stay as best as imagines To take into account and Congrats Sr Fernando Torres during breakfastz at eight Floor and happy hours He make our days fantástic.I will be back for sure abd I recomend

The location is very close to the airport

None

Improved since my previous stay ( breakfast)

Great location! The staff were really kind!

It was a quick stay. We only spent a few hours between flights and it was OK . Needs to be refreshed.. The beds were comfortable enough . The cleanliness was OK too. Value for money was good . reception 24 hours is great

The potential issues with the narco traffickers and the violence that people talk about . This is not the kind of travel and situation we expect when going to a foreign country . just a bit concerning to having heavy armour guard at the door but we were told that the narco people are involved in violence, racket, crime as well . Just a shame to live in such a world.

Staff was exceptional, kind and very helpful

best location

good food

everything

Clean Near airport Comfortable room and beds Room was great

it was close to a mall to have a decent meal...

Reception very arrogant, breakfast very poor. it has been a long time to experiences this behavior.

super clean and great breakfast

pool closed on monday

The pool and patio area are very nice and give you a relaxing secluded feel. Can make you forget you are downtown.

Hot tub and whirlpool tub are small, barely big enough for two people, let alone fat Americans like myself :p

The room was very comfortable (bed bed ever at an Ecuador hotel) and the breakfast was to die for. The location could not possibly be more convenient. It is minutes from the airport and directly across the street from the enormous Mall del Sol, with an elevated crosswalk from the hotel over to the mall.

Not a thing - The Sheraton was a remarkably comfortable oasis in Guayaquil, a huge port city which can be a little overwhelming to an uninitiated tourist.

Special accommodations and the staff were so nice. Lovely experience. Connected right to the mall which was so convenient and safe.

The staff was very friendly and helpful. My room was comfortable and clean. I loved the restaurant and the gym. A great shopping mall across the road. I would like to stay again.

The swimming pool was small.