Can not find anything about this hotel

We booked for 9 nights at this hotel, but after 1st night we were looking to book for another hotel. At arrival to the hotel, the front entrance was closed off and we have to enter and exist from the garage door beside the hotel during our stay. Very unfriendly staff, very poor breakfast and many times we have to request for room service. The hotel is at best 3 star not 4 star. Overall this hotel is old dated.

good location , close to the city centre and the mall also for easy access to the event I was attending

swimming pool closed, front access door closed, being interdicted by the fire brigade, no laundry services, front desk staff unhelpful, suites dated, no daily housekeeping, towels the worst quality for a “4star” hotel

nothing

filthy, stains on bed. left room after 2 mins as was so disgusting and was refused a refund. this is a love motel.

the sauna is not working, the main entrance is not working ( we had to enter through the garage), in the room we find lots of HAIRs everywhere, most in the bathroom and bed! Disgusting! the BUFFET is not any similar to the photos, is so poor!

Good location for overnight stay before visiting Pantanal. The rooms are spacious and clean.

Access to the hotel is through dark garage - the hotel is in need of refreshment - breakfast not super fresh.

huge rooms

main entrance wasn’t open. have to enter the parkade and buzzer yourself in. inconvenient

Very nice suites which are pretty large for the price and arranged as two-floor mini apartments. The lower floor has a sofa bed, kitchenette, and table and the second floor loft has the other beds, large bathroom and ours even had a walk-in closet.

For some strange reason, currently the main entrance is cordoned off. Entry/exit is awkward that you have to go to the garage entry, taken an elevator up one floor to then go to the main entrance/desk.

bom