駅からとても近かった

Expensive considering other alternatives

Staff didn’t have knowledge of local area or facilities when I called. I think this is important for customer servuce

駅前で最高の立地 部屋がとても清潔 ベッドが硬さも大きさも快適

ない

Good

On the station

nothing

location, early check out

The check-in machine at the reception is hard to use.

Located right above Kyobashi station

Nothing in particular.

Close to train station

Close to train stations.

Location was unbeatable. Bed super comfortable.

Lack of almost any English speaking staff. No pool, spa, sauna, gym. Breakfast heavily overpriced.

I really like the location because I had business at Tsurumi Ryokuchi in the morning (parkrun :). This is the only hotel that has a direct line to that place. Also, it is literally in the station, although not the Nagahori subway where you have to walk 7 minutes to the platform. But JR and Keihan are literally in front of the hotel. The price is reasonable and good value for money. Hotel is fairly clean and the staff really try clean it (observed them doing their job and they are not just passing by pretending to clean).

You can hear the trains from the window. Although I guess that is the trade off of booking a hotel inside the station.

OK. Tried once and didn’t return.

Perfect location! it’s located just right beside train station! Easy access and worth the money

The location is awesome. Sort of in the middle of most attraction places. It's connected to the station, so as soon as you get off Kyobashi station, BOOM! Your hotel elevator is right there to take you up. The staffs are super nice. Lots of good food around that area as well. The rooms are so nice and so clean. The bed was comfortable and the bathroom was neatly furnished. What's even nicer is that they have a money exchange machine right by the reception desk of the hotel, so no need to travel far to get your cash. When it ran out of money, they were able to refill it right away for me, so thumbs up for that.

It's not a HUGE issue but if you are from an English speaking country, get ready because the staffs don't speak English so be prepared for that. They do have a machine for you to check in but if you have a complaint, it's going to be a struggle. I asked if they have a clean up/don't disturb sign and they had no idea what i was talking about. I even showed them a picture of what it is and they were still confused. However, they tidy up your room every day at noon, so for those wanting there room cleaned, that problem is solved but if you want no disturbance, well good luck. You'll have to tell the staff that you don't want your room touched and they will follow through. But, again, good luck with the language barrier. Yes, i know it's Japan and they only speak Japanese so make sure you bring your translating app with yall.

Close to the station, great amenities.

The location is quite good.

The receptionist is super disgusting. The one who served us is a relatively old women, with no smile on the face at all, no guidance at all, no service. She couldn’t speak English. I feel like I owed her some money that she treated us like this. Quite unpleasant experience, will never choose this hotel again! btw, I have been traveling to Japan over 10 times, this woman is the most unprofessional receptionist I have ever met!

The location is good as it is near my office so I can walk over to the office instead of using public transportation. The breakfast was good as I was expecting a simple breakfast but it turned out that the breakfast spread is pretty good. Overall good experiences.

The electrical shut down for maintenance after midnight and the aircon was off but it did not affect much due to cooler weather on the day I stayed.

Close to train station.

Reception would not provide me with an invoice of payment. They said Boking.com should do this. Booking.com said that the hotel should have provided it, which I agree with.

It was easy to go around Kyobashi because the hotel is at a perfect spot.

The view of Osaka was nice at night

There was trash left all over the room, see picture. When confronting staff they gave us a different room, without an adequate apology. Just a “eh it happens”. In the new room the bathroom and air-vent had signs of fungus. You can get better for this price!